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Feb 6, 2016
We've reached back out to the vendor for an update on the remaining units for the group's order and they've told us that they are still waiting to resolve the backorder so they can ship the individual packages. We will continue to follow up with them and relay any news we receive directly to the group.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (
You can expect an update from us on 2/12 or sooner if something comes up.
If you have any questions, please visit our Help Center (
Feb 6, 2016
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