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boboo3
0
Feb 16, 2015
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How long does massdrop usually take to respond to support tickets?
Feb 16, 2015
Bmwsu
21
Feb 16, 2015
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I had to contact support 10 days ago and I sent it at 9:00 p.m., and I got a reply back in ~20 minutes. For this drop I sent a support ticket in on Saturday and I still haven't received a reply back all Monday, so apparently it varies..
Feb 16, 2015
ForrestJohnson
16
Feb 17, 2015
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Same experience here, maybe they respond to newer tickets first or maybe its the damn snow storm.
I'll try sending another ticket.
Feb 17, 2015
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