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boboo3
0
Feb 16, 2015
How long does massdrop usually take to respond to support tickets?
Bmwsu
23
Feb 16, 2015
boboo3I had to contact support 10 days ago and I sent it at 9:00 p.m., and I got a reply back in ~20 minutes. For this drop I sent a support ticket in on Saturday and I still haven't received a reply back all Monday, so apparently it varies..
ForrestJohnson
16
Feb 17, 2015
BmwsuSame experience here, maybe they respond to newer tickets first or maybe its the damn snow storm.
I'll try sending another ticket.