brofeelgoodSame here, no info and no knife. Update please
rcook55
Dec 18, 2019
hockey_stumpI've been in contact with support for over a week. They are "diligently looking into it!". They don't have a damn clue. This worst part is that you can't cancel the order, or they are lying to me, and I can't dispute anything with my bank as I haven't been charged yet.
This was my first Drop, had I know what I was getting into I would have just bought it from Amazon, paid $5 more and got it in two days. The reduction in price from Drop is not worth the month wait -- I placed my order on Nov. 18th...
brofeelgoodI bought this as a stocking stuffer but it seems it won't be arriving in time. Shame on this vendor I suppose. At this point I'd rather just get a refund.
brofeelgoodI'm really happy for those that have received their shipment notifications. I'm not amongst the lucky ones, sadly. In my case, multiple exchanges have only led to more hollow claptrap about how there is no update available but the order cannot be cancelled because, by some unfathomable miracle, there is information however that the 'shipping line has manifested', whatever that's supposed to mean.
Drop has done a marvellous job spinning casuistry and absolutely nothing to look after the interests of loyal customers who just want to be treated fairly and with honesty. Frustration and disappointment doesn't even begin to express what many of us have been made to go through in the last couple of weeks. It's the poorest customer service I've encountered on any online platform. So much for wanting to effectively represent communities. If that truly is the goal, then Drop you really need to buck up your ideas and sharpen up your attitude towards your customers before everyone on here loses faith completely and brings their support elsewhere.