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Phish
1
Jul 23, 2018
checkVerified Buyer
Yet again I placed an order with the thieves here at massdrop only to be disappointed again. I have yet to receive any items that I’ve ordered through massdrop. Customer service is non-existent. I’ve requested on several occasions that they contact me in regards to the missing merchandise. BUYER BEWARE! THEY WILL TAKE YOUR MONEY, THEN IGNOR THE REQUEST FOR ASSISTANCE. I FIND THE PEOPLE WHO RUN THIS WEBSITE TO BE NOTHING MORE THAN CYBER THEIVES. BETTER OFF SHOPPING ON AMAZON OR ANOTHER REPUTABLE SITE.
Phish
1
Jul 24, 2018
PhishToday 7/24/2018 I finally received a refund from massdrop for the keybar. It only took 2weeks and 4 customer support agents to get things correct. I have checked several time to ensure that massdrop had my mailing address correct, which they did. They still sent the items to a different address then what was on file. Why this happened? Massdrop doesn’t have an answer for it. At least i finally got my $$ back. I wont be ordering from them again.