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Showing 1 of 197 conversations about:
danjng
4
Oct 2, 2017
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II,, too, am starting to see some of thaat chatter that otherr folks aaare experiencingg. Defiinitelly not a happy camper here as I had expected thiis to be llastiingg me a few yearrs forrr the money thaat I had chalked up to get it. I haven''t found a way to reach any ssort of customerrrr support either. This wilill be the last item I ever buy from Keycool unllless they actually do something to addrresss thiis. This iis absollutely unacceptable!!!
Oct 2, 2017
danjng
4
Oct 2, 2017
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danjngI've gone to their website and submitted a request and sent email. Hopefully I will hear back...
Oct 2, 2017
nteinc
2
Mar 14, 2019
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danjngDid you ever hear anything back from them? Thanks
Mar 14, 2019
danjng
4
Mar 14, 2019
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nteincNegative. Never heard a peep. Massdrop responded but they said they only covered it for defects over 1 year.
Mar 14, 2019
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