GuitarBizarre"Want to help"? Are you listening to yourself? This is a business, not a charity. They shouldn't have to WANTto help you, it's their job. They've charged money for the product which doesn't seem to be arriving any time soon. Customers have every right to be irate.
GuitarBizarreThe culture of name calling and preconceived notions is much better then, huh? You've used more derogatory terms towards a person and people than he has towards an e-mail.
But who am I to tell you what's right and wrong? You're living in some neo-capitalistic world where forking over a hundred bucks for an object almost two months ago and not receiving any updates is okay and normal. You're the perfect consumer, you don't get impatient and you don't get upset. I can make assumptions too.
GuitarBizarreWhile I agree with the sentiment, Massdrop has a somewhat prevalent issue with its employees missing their own self-imposed deadlines when it comes to drop status updates. I'd give a rough estimate of ~90% of drops running smoothly, but when something goes awry the default reaction from Massdrop's side seems to be (as far as I can tell) to ignore the ever-growing list of complaints with the knowledge that it's unlikely they'll ever be read again once the current comment page gives way to a fresh one.
Regardless, @Rokyr is well within their rights to express their discontent in whichever way they deem fit. And I would hardly label someone a "childish asshole" for their simple use of the phrase "fucking e-mail". Attacking someone personally on an internet forum because you object to their use of a curse might fit the bill though.