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Hi Brad, can you clarify what happens now that I've placed my order? Will my keyport be shipped to me, at which point I should take pictures of my keys, OR should I do that now even though nothing has been shipped yet?
Looking at the Key ID upload page, it says that bundle purchases should come with a gift code to enter in when ordering the key blanks themselves, but I've only gotten a purchase confirmation from Massdrop. How should I proceed?
Sorry for the delay! You will need to submit a Key ID Form BEFORE we can send anything out to you. We stock over 700 unique Keys here at our headquarters, so we will need to see your keys just to be sure which ones to send to you. There should be a gift card in your package once you get the Keyport from Massdrop.
If you need any assistance, shoot me an email at firstname.lastname@example.org.