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BT8484
40
Nov 19, 2017
So I have the sleeping pad and pillow by Klymit. Got them at Costco because I like the return policy. Talked to the klymit rep prior and she said their company backs them up regardles. I wish I got the sleeping bag after I left. All will be used in a 100 mile hike over 9 days in the Mountains in New Mexico over the summe. I have used the pad and pillow a few times and I’m happy with them- packs need to be fitted per the hiker so REI is where you start... but if you have tried these add them to the bundle- but don’t buy one blind for a gift if it’s for a hiker doing semi advanced treks.
RicJ
24
Nov 19, 2017
BT8484I have experience with both Costco and Massdrop's customer service, both are excellent. I recently had two items that were not delivered to me by no fault on Massdrop's end and they refunded/ sent me a replacement item without a hassle, no questions asked. In my experience, Massdrop's customer service is nothing to worry about.