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Quest32
4
May 28, 2018
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Does anyone know klymit policy on repair? I bought the pad here on mass drop last year and it has a slow leak coming from the valve and I end up on the floor during the night, which defeats the purpose of having the pad...
May 28, 2018
JimboJones
47
Jul 23, 2018
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Contact their support center. This is from their website: "Klymit camping pads purchased from an authorized dealer are guaranteed for the life of the product. Klymit sleeping bags and backpacks purchased from an authorized dealer** are guaranteed for a period of two years from the date of purchase. Items will be repaired or replaced at the discretion of Klymit. If a replacement product is unavailable or discontinued, a comparable product will be substituted. For all sleeping pad leaks that cannot be repaired with the provided patch kit, and for all other warranty claims, simply complete our Warranty Return Authorization and ship your product to the address provided." https://www.klymit.com/warranty
Jul 23, 2018
overhere
41
Jul 27, 2018
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They have a afix for the leaks from the valve. Their video shows how to fix it, but they need to send a new valve.
Jul 27, 2018
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