Purchased on their online store before. Not completely happy with my experience.
Their online store offered the regular shirts available here, on MD, and a version made with Supima cotton.
I made a mistake on my transaction and ended up purchasing the regular shirts instead of the Supima shirts.
I contacted them, and they said all sales are final, and no returns will be accepted. Understandable; it was my mistake. HOWEVER, they promised me the Supima 3-pack for the price of regular if I were to purchase.
So I did.. I purchased a regular 3-pack I didn't want, and a 3-pack of Supima... which after I followed through with an email with confirmation, they NEVER CREDITED ME FOR THE PURCHASE.
The price for the Supima 3-pack was considerably more than the regular 3-pack. Few days later, I see Uniqlo selling Supima cotton t-shirts for $15 each, same quality as Kuwala's.
The 3-pack sold on MD is not worth the price. Even the Supima versions sold on their site are not worth the price.
Kuwalla, regardless of you replying to this message to atone for your reprimands, you will forever have an unsatisfied customer. You have wasted my money, time and efforts. I feel lied to and betrayed.
Would not recommend.