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I bought the KZZS10 because they were praised to have great sound for budget price. Hybrid configuration, 5 drivers per side. So I ordered this IEM and received it recently. The IEM comes without many accessories, which is OK for the price. Fitting the IEM into my ears was difficult. I have average sized canals and even with the smallest tips it was difficult to get a pain-free fit and seal. Also, the shells are very big, combined with the fact that they wont fit really into my ears, they stick out really far and I can have the cable going over my ears. Clearly, the product was not designed with a human being in mind. Holding the IEM into my ears I was able to get some sort of seal. The resulting sound signature was a bit disappointing particularly against the potential of five drivers. While lower frequencies are represented well, the mid range and highs are not in tune which is particularly noticable when listening to vocals and live preformances. It feels like this product was launched before tuning was completed. Or the development objective was to pack a lot of drivers into a case and try to make it look cool. Or did they just want to flood the market with cheap IEMs to elbow out competitiors? I dont know. In my eyes, KZ has missed the opportunity to develop the full potential of this IEM. Ergonomy is an issue, too on which the company has to work on. I wont keep this IEM as it is, in my eyes, an unfinished product. I will sell it off.
Buy some foam tips. They dramatically improve the sound and comfort vs. the factory tips.
I had the problem that with factory ear tips they would not stick to my ears at all. Took the biggest tips from another product I had at hand and suddenly I was pleased with the sound and fit. I don't rate that as a negative, because the human ear is so individual designed, it is actually like a fingerprint. Listen to uncompressed music like this link on Youtube, in case your tested them on a simple mp3 file, because its a huge, I mean humongous difference. (I thought first like you, but then I was stunned how good they are) https://www.youtube.com/watch?v=UNsu9od-DMw&list=RDUNsu9od-DMw&start_radio=1&t=49 or https://www.youtube.com/watch?v=hyycL2FLaMU