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gwynedd
17
Nov 21, 2014
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I appreciate the updates. That's super service. Of course IOWA is having a mother of a storm, so shipping it back is going to take a lot of time unless the supplier ships anew. I'm patient. This is my second Massdrop. One outta two. The communication is key. I had a mis-sent UPS package and only because I knew a UPS delivery guy personally and could call him on his cell, was it recovered. Their customer service stonewalled when it was clearly delivered down the street somewhere. the best part was when I got the self-congratulatory email "Well, it's now delivered!" yeah, because I took extreme measures, you dolts! Massdrop is doing a good job.
Nov 21, 2014
penmin
3
Nov 21, 2014
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gwyneddHi! Not sure if the product/new shipment would be coming from Lamy in Germany or from the (new)USA Lamy Distributor in TX, and also don't know if the pens are ready-to-ship, so although the weather issues you mentioned impact matters, still might be a good idea to explore which route is best, no pun (but definitely pen) intended. Thanks.
Nov 21, 2014
bernardo
1
Nov 21, 2014
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penminSame here. If they ship from Germany, for me it would be better to have them shipped inside Europe...
Nov 21, 2014
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