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deb_hays
2
Dec 16, 2014
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In Indiana, no pen, no ink, no shipment information, no news at all since 12/5. Getting impatient.
Dec 16, 2014
JonasHeineman
5947
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Dec 16, 2014
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Hi @deb_hays, and any members who haven't received their pens yet:
The shipment we received from the vendor was 8 units short. Additional units have been sent on a rush delivery schedule and are due to arrive at our warehouse tomorrow (12/16). The shipping team has been alerted and will make this a priority to turnaround ASAP.
We're sorry for this delay and will continue to monitor the shipment closely until all orders are complete. If you don't receive tracking info by Wednesday 12/17, please send an email to 'support@massdrop.com' so that we can follow up on individual orders.
Dec 16, 2014
hchoo
0
Dec 19, 2014
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Jonas, I'm one of the ones who still hasn't received any tracking info until now. I've already emailed support, hope you can update me soon :(
Dec 19, 2014
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