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Showing 1 of 178 conversations about:
JonasHeineman
5987
Dec 18, 2014
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Okay, here's the latest news:
Orders began shipping today for anyone who did NOT add a Z24 Converter to their order. This group should expect to receive tracking info very soon if you don't already have it.
The converters are on backorder and have been delayed in transit. They are due into LAMY early next week, when they will be shipped next-day air to our warehouse. Once they arrive, all remaining orders will be processed immediately.
We're doing everything we can on our end to expedite this process, but I know it's frustrating. Thanks for your patience, we'll post another update when the converters are heading to the warehouse.
Dec 18, 2014
DeeJayOh
39
Dec 18, 2014
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JonasHeinemanThanks for breaking from the script and giving a clear update.
Dec 18, 2014
jugtree
82
Dec 19, 2014
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JonasHeinemanThanks for the update. Glad I came to check, as previous updates were via email, this update being due yesterday. Also, I had hope to receive this in time for Christmas, so the delay is very unfortunate.
Dec 19, 2014
dms525
78
Dec 19, 2014
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JonasHeinemanHmmm .... I just got email saying my pen shipped. My order was for two Al-stars, each with a Z-24 converter. Did the converters come in sooner than expected? Did you ship my order without the converters?
Dec 19, 2014
igowen
5
Dec 22, 2014
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dms525I just received mine and it did not include the converter I ordered.
Dec 22, 2014
grasmudhorse
0
Dec 23, 2014
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igowenNeither did I. What happened to the converter?
Dec 23, 2014
iam13islucky
8
Dec 26, 2014
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JonasHeinemanThe lack of replies are disheartening. We want to know where our converters are!
Dec 26, 2014
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