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HassanS
3182
Operations
Feb 19, 2015
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Another update for the group. Tracking for the shipped orders has been uploaded.
Unfortunately there are still orders that haven't shipped contrary to what the anticipated ship date was. We have reached out to the vendor and are currently waiting for their response. If I don't hear back from them first thing in the morning I will follow-up with a phone call.
Fingers crossed that we receive shipping confirmation first thing tomorrow, but if we don't not to worry as I will make sure that these are shipped ASAP.
Thanks for your patience and expect an update from us on 2/20 or sooner if something comes up.
Feb 19, 2015
WitheringStar
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Feb 19, 2015
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Thank you so much for the updates! Much appreciated!
Feb 19, 2015
HassanS
3182
Operations
Feb 19, 2015
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Thanks for the understanding!
Usually things run very smoothly, but from time to time it takes a bit more involvement on our end to make sure things are shipped.
I am going to try my best to make sure the rest of you get you stuff really soon!
-Hassan
Feb 19, 2015
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