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Showing 1 of 45 conversations about:
mrszazzo
8
Mar 14, 2015
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JonasHeineman
5987
Mar 18, 2015
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mrszazzoThanks for posting about your experience, your patience and understanding are appreciated!
Mostly, I'm glad that we could help you to get exactly what you ordered in perfect condition.
Thanks also for posting the writing sample, we'd love to see more of these in discussions.
Mostly, I'm glad that we could help you to get exactly what you ordered in perfect condition.
Thanks also for posting the writing sample, we'd love to see more of these in discussions.
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Massdrop support was very helpful (and prompt). They were in touch with the manufacturer, who shipped out a new pen and a return label for the broken one. The new package also took a while to arrive, but they included an additional few ink cartridges (different colors) and a converter. The manufacturer definitely made it right, and I'd do business with them again.
Massdrop, as always, great customer service.