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Showing 1 of 14 conversations about:
Tyler
2438
Apr 19, 2016
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X10A-Freedom
2
May 2, 2016
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TylerTyler, is there any update on this? I have had the incorrect product for 30+ days now (without even being able to use it). The last message that I received from Help was that you guys were attempting to get a response from the vendor. Thanks.
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It's been brought to our attention that some members have incorrectly received the AL version of this multi-tool and not the ALX as expected. We realize this mistake is rather frustrating and are currently looking into the root cause of the issue. In the meantime, if your order was affected, please send a quick message to Support using the link in your transactions page and they'll be available to offer resolutions right away.
-Tyler