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Clerkpalmer
66
Jan 19, 2019
Can anyone confirm that this comes with a full LG warranty? It says so below but Massdrop is not an authorized dealer of LG. This is important to me. Thanks.
happyjack92
17
Jan 19, 2019
Clerkpalmeryeah this is incredible pricing for an OLED. i own a 8-year old LG LCD that's ive been really happy with ... but it's starting to flicker and i want to upgrade to a 65-in anyway. i would definitely buy another LG -- however, must have a warranty as well.
ClerkpalmerI have seen this discussion over and over again for the last 3 years about LG OLED's on Massdrop. What I can confirm is that anyone who participates in this drop will have a FULL LG WARRANTY. You can check discussions of all the LG OLED drops where community members who have purchased the LG OLED here on Massdrop verify that they have LG warrranty and have gotten support and service from LG. It does in fact state that on LG's website. However, always remember there is more than one way to skin a cat. As stated in the drop "*Your TV will be registered for you based on the information provided and you will receive an email from the manufacturer after delivery." That is not normal protocol for consumers to get warranty. Massdrop is registering and verifying your warranty for you to make sure you are taken care of. So, there is obviously special circumstances here behind the scenes. Massdrop always finds the best way to bring the best deals to the community and would never publish false information on the site. If Massdrop stating this comes with LG warranty is not enough just read all the discussions about it in any LG OLED drop over the last 3 years and you will find the verification you are looking for.
(Edited by moderator B.Hutch)
Clerkpalmer
66
Jan 19, 2019
Tex-ArozziThanks. I trust Massdrop. Now do I pull the trigger at 1899 or wait 3 more months?....
ViqarK
17
Jan 19, 2019
Clerkpalmer
  • Yes, it comes with full LG’s 1-year limited warranty

sue.butler
0
Apr 16, 2019
Tex-ArozziI just contacted LG about a warranty issue on a 65B8PUA. They said Massdrop not authorized. Maybe the drop vendor is? I contacted Massdrop and hope they fix this. The unit is 4 months old. I have stuck pixels that shine like a bright blue flashlight at night. Tried a refresh and no go.
Jaysun
1855
Apr 17, 2019
sue.butlerOur support team will reach out to you and facilitate a solution but I wanted you to know we are aware of your inquiry.
sue.butler
0
May 11, 2019
ViqarKMake sure you ask for a receipt from the Massdrop seller. I am a month in from requesting and have still not received from drop. LG has refused my warranty claim on dead pixels on a 4 month old unit.