Little Dot MKIII & MKIII SE Tube Headphone Amps Discussions | Drop

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Little Dot MKIII & MKIII SE Tube Headphone Amps

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CakeOD

Jun 28, 2016

Just so everyone knows, if you have any issues or need technical support with your Little Dot amp you are going to be shit out of luck. Little Dot won't provide help because you bought it from Massdrop, an "unauthorized reseller", and Massdrop won't help you because they don't have the technical knowledge.

Jun 28, 2016

Paulng

Jun 28, 2016

CakeODReally?

Jun 28, 2016

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CakeOD

Jun 28, 2016

PaulngYep. I'm having an issue with the right channel cutting out and both Little Dot and Massdrop have been utterly useless in providing any sort of support or advice.

Jun 28, 2016

Godin

Sep 7, 2016

CakeODPeople having issues with support from LD? WHAT?
Have you not gotten in touch with David? Was David fired in the last year or something?

Sep 7, 2016

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Godin

Sep 7, 2016

CakeODAh, so MD got them from somewhere, not LD. That's MD's fault tbh.

Sep 7, 2016

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CakeOD

Sep 8, 2016

GodinYes, I e-mailed back and forth with David and he's the one who told me that LD won't support it because MD is an "unauthorized reseller".

Sep 8, 2016

Dr4Bob

Sep 8, 2016

CakeODI think any not purchased from David may be "B" stock...

Sep 8, 2016

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Godin

Sep 8, 2016

CakeODThat sounds like either corporate or government policy, not having anything to do with customer support.
And seeing as you bought from MD, it's probably MD's fault in this instance, knowing their policy.

Sep 8, 2016

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