Click to view our Accessibility Statement or contact us with accessibility-related questions
Bootzilla
2
Aug 29, 2018
Maybe this is addressed elsewhere on the Massdrop website (and if it is, I apologize), but what is the scope and length of the warranty on this product and who provides warranty service? If something goes wrong with the LKS DAC, do we send it to Massdrop, LKS, or a third-party repair service? Thanks.
JakeRoberts
240
Aug 30, 2018
BootzillaYou're better off asking this question directly to customer service. There's a 100% chance that no one from MassDrop will answer this in the comments section.
Genrally speaking, if the drop description doesn't specifically state that a manufacturer warranty is offered, then you'll only have the standard 30-day MassDrop return policy... meaning, if the unit is dead on arrival or develops an issue within 30 days of receiving it, you can either ask for a refund or a replacement (if they have extra units available).
PRODUCTS YOU MAY LIKE
Trending Posts in Audiophile