Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 21 conversations about:
OneSmallStep
5
Oct 29, 2016
bookmark_border
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop
Like many others, my flashlight came with a dead battery (yes, I took the tab off). Contacted massdrop, the vendor requested a video of the flashlight not charging and not turning on. I took the video requested, sent it to massdrop, they forwarded it to the vendor. Apparently the vendor just stopped responding to them after that. Even after getting their video evidence of a defective battery, they refuse to replace it. Now I get to buy another, which basically negates any savings from the drop.
If I'd wanted to pay full price for a flashlight, I would have bought a nitecore.