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Showing 1 of 26 reviews about:
Lumintop Ti Tool AAA Titanium Flashlight
Dr_G
18
Nov 11, 2019
checkVerified Buyer
Received wrong LED
I ordered three of the lights with the Nichia LEDs and the lights all came with Cree LEDs. I contacted Drop as soon as I tested the lights and I then requested an exchange. Drop refused to correct their mistake so I'm done with ordering anything from this site. I should have read the reviews that warned about all the problems people have had with these lights and the lack of support from Drop. "Fool me once, shame on you. Fool me twice, shame on me."
Samantha here, thank you for contacting Drop Community Support! I am sorry to hear about the different light sources and I will do what I can to help.
For products that do not have an included manufacturer's warranty, customers have 30 days from the date of delivery to report an issue. For products that include a manufacturer's warranty, customers must report an issue within the stated warranty period.
After reviewing your transaction, it appears that the time-frame for reporting an issue has passed, which means we are not able to provide a replacement or facilitate a return.
Thank you for your understanding of this policy. If we can help you with anything else in the future, please contact us.
Best wishes,
Samantha
Recommends this product? No
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