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I did some defending early on, as I get that you don't want to burn any bridges with manufacturers.
It's frustrating, though, that an update was posted about 2 weeks ago saying that things would ship from the manufacturer by the end of the week. Did it not occur to you at some point in the following days that not receiving a notification of shipment by the end of that week that maybe you should check in? What about the following week when you didn't get the shipment or any notification of one being sent? You didn't check then, either?
In fact, almost 2 weeks later, you claim that you actively monitor the thread, but if you did that you probably would have know at least a week ago that we wanted a real update. Instead, you seem to admit that you haven't even checked.
C'mon, guys. You gotta be more on top of things these days.
I likely won't be doing any drops for a while.
The date we promised we would ship this by was April 30th - which is 15 business days after the end of the drop, which was April 9th.
TheZlog, I've definitely noticed you posting on many of my threads, and I do want to thank you for being a very active member of the community and a big supporter of Massdrop. I genuinely want to say that I am very sorry and personally upset that we disappointed you so deeply.
I understand that you've had a bad experience with this drop, please do email support and let them know to cancel your order. If you'd be willing to be just a bit more patient with us, we also are sending you and everyone else in the thread a $30 dollar credit for waiting so long.
I also appreciate you actively trying to communicate with us now. That's all we were looking for! :)
I understand that an automated status system isn't ideal since the manufacturers you work with are the primary cause for wait and delays, but a lot of us were popping in here every day to look for a post - even if it was just a simple "Sorry guys, the manufacturer has gotten delayed a bit and wasn't able to make their original estimated shipment window." That's all. Some contact is better than no contact :)