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Dr_Gonzo
12
Oct 12, 2016
Over the last few months I've sent numerous messages to customer support regarding my faulty Maratac Copper Cr123 and had no response what so ever...I'm hoping that by commenting on an active drop for a similar Maratac product I will get an answer to my query. Thanks
zulu
106
Dec 2, 2016
Dr_GonzoWeird i was very happy with the customer service.
MooTaters
382
Dec 20, 2016
zuluI would say the same, except sadly they didn't have parts for any possible repair on my out of warranty AAx2 rev 2. They did contact me at the very least and say they'd get back to me when they do...we'll just have to wait and see if that happens or if they even plan to continue production of it. They were kind enough in the emails as well, so there's that, just sucks that for now I have an expensive paper weight.
Dr_Gonzo
12
Jan 15, 2017
Dr_GonzoThis has now been resolved by the Massdrop team...just waiting on delivery of my replacement Maratac...will update on arrival...Thanks