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Showing 1 of 59 conversations about:
Elcano
6
Aug 30, 2014
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I ordered the Silicon strap from their website and, besides the PayPal email, I never received any other order or shipping confirmation from them. Looks like they have very poor communication, not only with us their retail customers, but also with you, their wholesale customers. It is surprising how you can be in business for so long time while having poor customer service. Obviously, agency contracts should be quite profitable.
The Silicon strap arrived in a reasonable time frame, however.
Eric.S
4
Aug 30, 2014
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ElcanoI hear you pretty loud and clear. I had read about their customer service and so on before, but look there are 80 people requesting for this watch. What is accrue to me as long as they have high demand they do not give that much crap about what we think or their customer service.
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