Click to view our Accessibility Statement or contact us with accessibility-related questions
Germ
9
Aug 13, 2015
So after the last drop, I had happily kept the strap while waiting for my new watch to arrive. Just when I was about to swap the straps, I discovered Massdrop/Maratac sent the wrong straps! I ordered 22mm, and they WERE labelled 22mm but what I got in the package was 24mm!
search

search

search

Compared the stripe zulu with the other grey zulu strap I got in another drop =(
ZeroAspect
8
Feb 15, 2016
GermApparently there is a problem with their red 22mm straps as it seems I'm one of several people to receive a 24mm instead. Like the last person, it is labeled RED22MM on the packaging but it is definitely 24mm. If only I had a watch with 24mm lugs.
samvic
0
Feb 17, 2016
ZeroAspectSAME PROBLEM here. I sent an email to massdrop and awaiting response.
ZeroAspect
8
Feb 17, 2016
samvicThere are several past comments in this thread with the same issue and it doesn't seem like there was any positive resolution. Good luck.