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Showing 1 of 40 reviews about:
Linda3144
0
May 28, 2018
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I have used these cutters for a few years now. I love them and especially the 60 mm. My one complaint is that tiny spring. I lost it changing my blade on both a 45 mm and a 60 mm. They jump away never to be found again making the cutters useless. I would love to buy a replacement, any suggestions?
pyromar
36
Aug 3, 2018
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Linda3144Contact the store you bought it from and they should contact the company and get you a new spring. That happened to me and that's what I did. Problem solved.
Aug 3, 2018
Linda3144
0
Aug 7, 2018
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pyromari bought the 60 mm one from Massdrop. Who do I contact then?
Aug 7, 2018
pyromar
36
Aug 13, 2018
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Linda3144Well, you could try going through Massdrop, but my guess is that won't work. I had issues with a knitting needle set and Massdrop could not replace one needle. I had to return the whole set and get reimbursed. You could try contacting Martelli and see what they say. They stand behind their products, so I'm thinking they'd work with you.
Aug 13, 2018
Sandiped
2
Feb 5, 2019
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Linda3144Go on-line to Martellinotions.com and call Martelli’s direct. They can solve your problem. GREAT company. I own almost all of their products!
Feb 5, 2019
Fancymom
24
Feb 5, 2019
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Linda3144A friend of mine lost her spring and called Martelli customer support. They sent her a new spring free of charge. My friend raved about customer support
Feb 5, 2019
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