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PhilTong
25
Nov 17, 2017
Just received the bag and wow missing one of the lights :( Update 12/19/2017 Massdrop Replacement ARRIVED! Whoo hoo Thank You Thank You I bought a pair of the blue ones too :D
hacourt
4
Nov 21, 2017
PhilTongNever a good thing. Please keep the community updated on this.
PhilTong
25
Nov 21, 2017
hacourtWill do. In contact with customer service already and confident this will be resolved soon! I'm still enjoying shopping on Massdrop :)
hacourt
4
Nov 26, 2017
PhilTongMistakes can happen. I always think a company can never be truly tested until something goes wrong and how they deal with it is the true market. I get the impression Massdrop will support its customers.
PhilTong
25
Nov 28, 2017
hacourtReplacement on it's way! Hopefully I can then hand carry to the recipient :) or wait to Christmas
hacourt
4
Dec 12, 2017
PhilTongI got mine. Love it. Starting to wear in nicely.