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Showing 1 of 154 conversations about:
R__C
16
Sep 8, 2020
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Seemingly decent poles but appalling packaging from massdrop.
As you can see from the images (and from a few other reviews I see) the care in packaging was just awful. The poles were pushed through the box and exposed for their entire trip. This must have happened at the point of dispatch rather than during transit as they simply do not fit in the box.
Will think hard before ordering on here again as this was clearly not done by accident but rather through laziness and I’ll say once more, they simply do not fit in the box; and as a “fix” they were literally forced through the end.
LukasM
1643
Studio Team
Sep 22, 2020
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R__CYeah, that shouldn't happen, sorry about that. I'm flagging this to our operations team, thanks for letting us know.
erickong
7412
Nov 18, 2020
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LukasMMine arrived in the same state. They put some bubble warp along the bottom of the box, where the poles lay flat. But nothing to stop the poles from piercing. The carrier covered the holes from the sharp end with packaging tape.
LukasM
1643
Studio Team
Nov 20, 2020
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erickongThanks for the heads up, letting our logistics team know.
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