shopping_cart
Showing 1 of 2750 conversations about:
Pelmen
0
May 18, 2016
bookmark_border
I contacted customer support with an issue with my headphones. Whats the response time from them? It's been about five days
May 18, 2016
Buckbrick
519
May 18, 2016
bookmark_border
What's wrong with your headphone?
May 18, 2016
Pelmen
0
May 18, 2016
bookmark_border
Wooden cup separating from the headphones. Pretty big gap
May 18, 2016
Taures
49
May 19, 2016
bookmark_border
Without any photos, it's hard to say if there is really a problem with your phones or not, but if you're referring to the gap between the cups and the cans, it's a vent that is meant to be there. Check out the close-up photos on the description page.
May 19, 2016
Pelmen
0
May 19, 2016
bookmark_border
Here are some pics that I sent them.
search

search
May 19, 2016
Buckbrick
519
May 19, 2016
bookmark_border
Oh my, that's definitely not right.
May 19, 2016
Taures
49
May 19, 2016
bookmark_border
Yeahhh, the gap in your second photo seems pretty big. It is possible to remove the cup and maybe reseat them properly, but I would recommend waiting for a reply from MD before resorting to anything on your own. Hope you hear from them soon!
May 19, 2016
Inabit
59
May 19, 2016
bookmark_border
MIne has a gap between the wood cup and metal frame, but the space between is even all around the cups and not as large as in photo #2
May 19, 2016
Pelmen
0
May 20, 2016
bookmark_border
Im in USA its been a week since I sent a message. A little bit worried!
May 20, 2016
View Full Discussion