Drop Lift 2.0 Sit-to-Stand Desk Discussions | Drop

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Drop Lift 2.0 Sit-to-Stand Desk

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Showing 1 of 149 conversations about:

Drop Lift 2.0 Sit-to-Stand Desk

AveryC

1571

Jul 11, 2018

Updated 8/2: We have a quick update on the Lift 2.0 Desk. As of today, the drop is 50% shipped. Unfortunately, there was a delay in receiving the full shipment from the vendor, and we now estimate that the remaining desks will ship by the end of next week. We apologize for the delay and overall lack of communication. We're working with the warehouse to prioritize this shipment and we've sent an email to those affected with more information.

Hi everyone,
We have an update on the status of the Massdrop Lift 2.0 Sit-to-Stand Desks. The desks are on their way to our warehouse, and will soon be prepared for shipment. We wanted to let you know some important information about how these desks will ship. During quality control checks, our vendor noticed that the control panel wasn’t up to the standards we expect. Luckily, they were able to produce a new and improved control panel. However, the packaging was already complete and therefore this new panel will be arriving separately. For this drop, you can expect there to be a total of three separate shipments, each with their own tracking number. Package #1 will be the tabletop. Package #2 will be the table legs, and the first production control panel. Package #3 will be the new and improved control panel.
The new and improved control panel will have a green dot placed on the back of the control panel, as well as on the outside of its packing box. We apologize for any inconvenience caused by the extra shipment. We're looking forward to you receiving the first production of the Massdrop Lift 2.0!

Ukaara

Jul 16, 2018

AveryCCan not wait! 😬

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Klaygor

Jul 22, 2018

AveryCStill not shipped, any update on the status?

jims2321

Jul 22, 2018

KlaygorWell, it is the weekend. Maybe we will get status on shipping early this week.

Ukaara

Jul 23, 2018

jims2321Sure hope so.

sphanley

Jul 24, 2018

AveryCTo echo those who've already asked - any further update? The multiple shipment thing isn't that big of a deal, but the fact that we're rapidly approaching a week beyond the estimated shipment date and there hasn't been an update addressing it is frustrating. Between this and the botched updates on the Massdrop Vast, I'm feeling somewhat underwhelmed by the "Massdrop Made" program right now.

swischeze

Jul 25, 2018

sphanley @AveryC to add on to @sphanley 's comment... we've all spent at least a couple hundred dollars on this desk. All we'd like is an update of some kind. Please let us know whats going on!

Shadoath

Jul 25, 2018

AveryCAnd so the wait goes on...

somashekar10

Jul 26, 2018

AveryCEchoing the sentiment at this thread - It's very frustrating not to have any update even after a week past the scheduled ship date!

swischeze

Jul 26, 2018

AveryCAsking again... can we please get an update?

Ukaara

Jul 26, 2018

swischezeJust love how they said it’s about to ship out to get is all super excited and then no communication at all. Makes me not want to buy anything ever again, may as well pay meet more and not deal with this BS.

rav_n

Jul 26, 2018

AveryCI just got my shipping notice!

arithon

273

Jul 26, 2018

UkaaraI've gone through this song and dance with MD a few times. I've always gotten my stuff in the end, but I simply don't expect it any time soon. It would be really nice if I could count on them. Even consistent communication would be an improvement. For now, though, anything that I actually want by a specific time gets purchased elsewhere.

swischeze

Jul 27, 2018

AveryCAnother day, another request for an update.

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killerna

Jul 27, 2018

AveryCStill not shipped and haven't received any mails related with shipping. Any updates on the status??

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sphanley

Jul 28, 2018

AveryCSeriously, what's going on with this drop? There's been no update for weeks, shipping is late, and now I got a shipping confirmation several days ago but nothing has actually shipped - just the tracking label was created. What's going on over there?

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Ukaara

Jul 28, 2018

sphanleyThere may be a FedEx issue, my Massdrop Vast was Shipped and never had status after label created, monitor arrived two days ago and tracking still says label created. My desk order tracking also hasn't been updated.

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sphanley

Jul 28, 2018

UkaaraThat's certainly possible. But in any case, an update is long overdue.

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johncocktosen

Jul 29, 2018

AveryCWhen is this shipping?

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arithon

273

Aug 6, 2018

AveryC @AveryC We need an update. This is past due. Radio silence is not good. Has the second shipment arrived at the warehouse? Has it even been sent?

Donosaurus

Aug 21, 2018

AveryCHi @AveryC, I received my desk last week and things seem to be working fine. Are all shipments from the first drop supposed to receive a separate package with the new control panel? I haven't received anything and would love to know what is going on.
Also, looking at the rest of this thread, there are a lot of people concerned by how the first drop went and the QC issues some people had. I think everyone would appreciate Massdrop acknowledging this and explaining how things will be corrected. Can you please break the radio silence, especially if you're going to be continuing to carry this product.