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Showing 1 of 73 reviews about:
arithon
273
Sep 5, 2018
checkVerified Buyer
I am quite fond of this desk now, but its packaging was pretty bad. It required some serious work to get to this stage. First issue: The legs were not disassembled and packed well for shipping. Most of the bolts were removed and placed in convenient packages, but the four main bolts attaching the desk surface support to the top of the riser section were just barely screwed in. To make matters worse, they were then packed with the bolts facing the exterior, with only a single thin layer of foam between the bolt head and the cardboard. It appears that the box was dropped at some point between packing and delivery. This resulted in damage (seen below in the photo) to the bolts and risers. It's not clear in the photo, but the affected bolts' threads were so badly damaged that the were completely unusable, and the risers were been bent in where the bolts were inserted on the outer-facing sides of both risers. Second issue: These bolts thread into what amounts to little more than thick sheet metal - as you can see in the same photo. There's not much for them to bite into. Perhaps it was simply damage from shipping, but these simply would not hold, even though it's purely a shear load on them. All that being said, I was able to address all of these issues. I removed the damaged bolts, straightened out the damaged sheet metal, and used my own bolts, washers, and nuts to mount the desk support to the risers. I'm happy with how the table functions, but I cannot in good conscience recommend this to anyone else until MD gets their packaging sorted out.
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Edit: Update 30-some weeks later -- desk is still functioning well. No further issues with it. Edit 2: Update appx. 1 year later -- desk is still functioning well. Did some cable management underneath for various things, and added a bunch of extra weight; it's still working just fine.
(Edited)
Recommends this product? Yes
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