Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
Well I already ordered Magni2, so I will report it later. Thanks!
However, I already ordered Magni 2 so let's see how the extra 70 bucks can improve my HD650 at this point. Thank you!
P.S. I sold my Audioengine D1, and now I only own Dragonfly Black (they sounded very similar, but dragonfly has stronger bass and slightly weaker treble). I am planning to lineout it to Magni 2.
It was very worth the money ($65), so I surely recommend people to get Magni level amp (like O2? Fiio E09K and K5 might not bad too if you can get it around $50). Thank you Uzuzu for reply and help!