Showing 1 of 418 conversations about:
View Full Discussion
Okay! So new units arrived at the warehouse today...drop scheduled for Friday!
Don't mean to nag (cause Friday is already very specific) but is there a time at which it will drop? I'll be on a flight for most of the day Friday. Thanks!
Drops always start at 6am PST
Will there be an option to choose a faster delivery method?
I know that we were testing a faster delivery method on a few drops, but unless it was something that a lot of people liked- there will probably be the current standard mode of shipping.
I'll have to check and see if that option is going to be available on more drops.
Just a reminder: Shipping is free within the U.S. and international shipping is reduced by the U.S. shipping amount for a lower fee.
I understand, I'm asking it because I ordered something using regular mail and my local post office told me it will take 3 weeks for it to be sorted out (after the package already made it to my country) and other companies like FedEx, etc, are delivering it around 1-3 days after the package landed in the country so if it would be available, that would be much easier paying extra just to get it on time and not on a 3 week delay
I am checking in with Logistics to see what options are available, will add a note here if any other option is possible.
Thank you very much for the consideration!
Been trying to find an answer and was hoping you could help: I made my purchase on the first day of the drop and my FedEx tracking number has been sitting on "label created" since Friday. Is there any update for when the actual shipment will be made for the first day purchases? Thanks!
That does sound weird. I checked your tracking and it is not moving for some reason.
Please create a support ticket by going to your profile > transactions > Plus order > click on "Contact Support"
Someone will find out if it was kicked back to the warehouse for some reason and make sure one goes out to you!
Okay Wizzlez...thank you. I see you placed a ticket and that you now have an ETA on your tracking!
Please let me know how you like them. :)