Showing 1 of 7694 conversations about:
kunalkumar
3884
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Jul 6, 2017
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Update (July 26, 11:18pm): We are extending the drop till the end of the month as we have received several community requests about it. The drop will end on July 31st at 10pm PT. There will not be any change in ship time and everyone will be charged when the drop ends on July 31st.
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Hey all,
First, a big thanks to the community for the amazing response toward the Massdrop x Sennheiser HD 6XX.
To continue the chain of good news on this drop, we have been able to secure 10,000 additional serialized units as part of the second run. Furthermore, we are working to get another 3,500 units confirmed.
Drop Details Pricing is the same: $199.99 with free shipping to the US and $15 shipping per unit internationally. The drop will begin on Monday, July 10 at 6 a.m. PT and will continue until July 30 or until the available units sell out. A total of 10,000 units will be available, and as this is a continuation of the second run order that started in June, the drop counter will start at 11,500 and run to 21,500.
Shipping The additional 10,000 units will have the same expected ship date (December 18) as the rest of the second run.
A couple of people have asked if it is possible to speed up the production, given the obvious demand. I have copied Will’s response below to a similar question. As a summary, the bottleneck is a result of the lead time in sourcing components from part suppliers by Sennheiser further up the supply chain. That said, Sennheiser and our Logistics team here are continuing to work to deliver the HD 6XX as soon as possible.
Will’s post: “Ha, thanks for your post. I wish it was as simple as getting 500 more people at their facility in Ireland, but the time comes from further up the supply chain. The assembly step only takes a couple weeks, it's the parts suppliers that cause the long lead times (remember how replacement cables took six months?)
For reference, the first run took as long to make, we just offered them to the community later in the process. This wait is the same as that wait, but now you know you're waiting vs blissful ignorance. It's six of one, half a dozen of the other in objective terms, but that's not how it feels as a consumer.” (https://www.massdrop.com/buy/massdrop-sennheiser-hd6xx/talk/1735458)
Final Words All this wouldn’t be possible without the community’s response to the second run of the HD 6XX and we thank you all for it. Sennheiser revisited their production schedule as a result of the impact of your participation in the previous drop. This is a big achievement and the Massdrop community should be proud of it. As we mentioned earlier, we are working on securing another 3,500 units and will get back to everyone with an update as soon as we have confirmation.
List of countries that the drop will ship to: Argentina, Austria, Australia, Belgium, Bulgaria, Belarus, Canada, Switzerland, Chile, Colombia, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, Faroe Islands, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Iceland, Italy, Lithuania, Luxembourg, Latvia, Malta, Mauritius, New Caledonia, Netherlands, Norway, New Zealand, Peru, French Polynesia, Poland, Portugal, Reunion, Romania, Serbia, Sweden, Slovenia, Slovakia, Ukraine, United States, Uruguay, United Arab Emirates, Bahrain, Cyprus, Israel, Kuwait, Kazakhstan, Lebanon, Saudi Arabia, and Turkey.
Edit: Added what countries this drop would ship to. Edit: New drop extension update made.
Jul 6, 2017
MusicFuelsYourSoul
160
Jul 6, 2017
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Fantastic news!
I kept missing out...Not this time!
Have secured my pair of HD6XX. Just hope they ship a little earlier but worth the wait!!
Thumbs up!
Jul 6, 2017
Nick123456
259
Jul 7, 2017
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No need to speed up the production process, take ur time but ensure the best quality which should not be compromised for the fall in price i'm really sorry to say this and i know that this may bother a lot of people but this a matter of concern, just a few hours back i was going through the discussion post of the K7XX and a lot of people reported souldering problem, poor quality wires and over time one of drivers on either side may stop working, and the overall build quality doesnt quite match the msrp... Really horriyfying to see those !!!
Jul 7, 2017
pdesjar
28
Jul 7, 2017
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I am worried as well since they just doubled the amount they need to produce in the same time. I don't feel like paying 299,99$ if I'm not getting the msrp quality.
Jul 7, 2017
Nick123456
259
Jul 7, 2017
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U just poured out my heart buddy, i feel the same. I love Massdrop and whatever they do but after checking the k7xx' discussion post i'm really worried because the same happened in their case also, there was huge demand and they produced a lot more than the previous time within the same time period. 5000 units on the first drop Of the HD6XX and a 6months break and then massdrop is jumping to 21,000 units.
Jul 7, 2017
pdesjardins
9
Jul 7, 2017
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Plus, not many people (including me) have the knowledge or the equipement to properly test their headphone to see if the quality is there or not.
I wonder what is the manufacturing price of the HD650 compare to the HD6XX... Anyways, I hope they still go through some somewhat decent testing.
Jul 7, 2017
Nick123456
259
Jul 7, 2017
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Somebody who has a hd 650 can definitely spot out the differences incase there are any but the previous hd 6xx retained the original quality of the hd 650 which I got to know from the fellow reviewers on YouTube despite of a lower price tag. The msrp of 650 is 500 usd though i'm not sure but u can get them at amazon brand new for 315 usd with free 2 day shipping.
Jul 7, 2017
kunalkumar
3884
Outreach
Jul 7, 2017
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@Nick123456 @pdesjar There will not be any compromises on quality. We won't be creating another drop if the increase affected the quality of the headphones at all. I'll look into the K7XX discussion to see the exact issues that the community is seeing. We have shipped more that 15,000 K7XX and there is an extremely low defective rate.
Jul 7, 2017
kunalkumar
3884
Outreach
Jul 7, 2017
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The countries that this drop would ship to will be the same as the ones in the June drop. There is no change on that front.
Jul 7, 2017
Nick123456
259
Jul 7, 2017
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Thank u for replying Mr. Kunal and assuring me and i totally rely on u and massdrop. I hope u very well understand that incase of any defects, its not possible to even claim for the warranty for someone who stays in India also keeping in mind the shipping charges and obviously the customs
Jul 7, 2017
2die4
22
Jul 7, 2017
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Oh, this is "great". I have no problem with waiting until December 18 for you to ship this item out. But it's cutting it a bit too close to the max 180 day buyer protection that PayPal is offering. So I will not make any moves until December 26th, after that, if I don't receive a tracking number I'm afraid I will have to contact PayPal. Hope everything goes as planed though! P.S. I doubt you will sell another 10000 pieces, at least not in 20 days, so I really hope that doesn't prolong the delivery date!
Jul 7, 2017
priyadi
569
Jul 8, 2017
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How about shipping to previously ineligible countries? can I get one this time?
Jul 8, 2017
BigBoyLoki
82
Jul 8, 2017
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Would it be possible to include more countries in Asia for the 2nd run?
Jul 8, 2017
JNN1
11
Jul 9, 2017
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I don't know if any of the HD6xx have had quality problems, but if it makes you feel any better that is a problem that plagues the non-massdrop k7xxs as well. My k701s had the exact same problem and when I researched it a bit a lot of people have had that problem since the k701s first hit the market. I have 8 sennheisers (including the HD650), 3 of which I've had for almost 5 years, and I have never had a single problem with any of them.
Jul 9, 2017
ProtoBeast
4
Jul 9, 2017
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I have joined the drop, but have two questions. I am moving to Maryland in one month, can I simply change the address in my account or do I need to contact support? Additionally, I will be visiting home (Nevada) December 23 for one week, so would it be better to ship to MD or NV? The apartment complex will likely only hold the package for a few days before sending it back, but I also don't want the package to arrive in Nevada after I go back to Maryland. Thank you for your time!
Jul 9, 2017
Nick123456
259
Jul 9, 2017
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I need everybody to prove me wrong, honestly because if there are quality issues and eventually if i get to know that the hd 6xx ones i get them are worth only $200 and not the $500 msrp quality then there's no option else than scratching my head sitting in India. Even if massdrop acknowledges the problem and tries to help me then also the US - India distance gap is going to be a bit of a hassle. Sennheiser has always been top notch with the build quality inspite of their all plastic housing tradition but they live longer and that is exactly why people buy them, at least they expect something like a hd 650 to be immortal.
Jul 9, 2017
bananapotato
18
Jul 9, 2017
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will it ship to Indonesia?
Jul 9, 2017
Pratik753
9
Jul 9, 2017
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Will massdrop ship it in india .. Because last drop was not available for india
Jul 9, 2017
Nick123456
259
Jul 9, 2017
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shipping is not available to India directly from Massdrop but can use a carrier to foroward it like me at the cost of $20 via USPS and it will take more than a month to get delivered
Jul 9, 2017
Pratik753
9
Jul 9, 2017
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Thanks for your suggestions can you plz give details on how to do it exactly
Jul 9, 2017
Pratik753
9
Jul 9, 2017
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I missed the drop as massdrop didn't has india on the list
Jul 9, 2017
BigBoyLoki
82
Jul 9, 2017
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i got pals who got in the first drop and had theirs shipped directly to them (philippines) why couldn't you expand to those previous countries as well?
Jul 9, 2017
Nick123456
259
Jul 9, 2017
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Whatsapp me on this no : 9007034877
Jul 9, 2017
Wolfcape
65
Jul 9, 2017
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That's terrible. What do you have against Asia?
Jul 9, 2017
kunalkumar
3884
Outreach
Jul 9, 2017
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I am sorry but the shipping countries are the same as the June drop. I'll edit the OP to include the countries again.
Jul 9, 2017
kunalkumar
3884
Outreach
Jul 9, 2017
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We have to keep the ship countries the same as the last drop to be respectful of the distribution agreements that Sennheiser already has in place. Some community members are looking into freight forwarding services., so that might be an option.
Jul 9, 2017
kunalkumar
3884
Outreach
Jul 9, 2017
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@bananapotato @Pratik753 I have listed the countries that this drop would ship to in the OP above.
Jul 9, 2017
kunalkumar
3884
Outreach
Jul 9, 2017
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We have to keep the ship countries the same as the last drop to be respectful of the distribution agreements that Sennheiser already has in place. Some community members are looking into freight forwarding services., so that might be an option.
Jul 9, 2017
kunalkumar
3884
Outreach
Jul 9, 2017
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Regarding the change of address, you would need to contact support since the drop is already over. You can do so through your transactions page.
Regarding MD vs NV shipping, I think you should wait on getting logistics updates before making that decision. You can always request our Community Support team for an update close to shipping time.
Jul 9, 2017
ProtoBeast
4
Jul 9, 2017
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Thank you for the quick reply, I really appreciate it! I will contact the community support team for an update closer to the shipping time before deciding where to ship.
Jul 9, 2017
WilliamCahya
2
Jul 10, 2017
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Need the same answer here..
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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It won't be for this drop just like the previous one. I've added the countries where the drop will ship in the original post. There was some talk of community members looking at freight forwarding companies to get the HD 6XX. That could be an option you can look into.
Jul 10, 2017
BigBoyLoki
82
Jul 10, 2017
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I understand. I'm just too lazy to process the freight services. LOL. Thanks for the reply bro
Jul 10, 2017
WilliamCahya
2
Jul 10, 2017
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Thankyou for the reply.
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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I'm too much frustrated right now, i was checking the AKG K553 pro on massdrop and the discussion post just changed my perspective of Viewing massdrop's quality control issue. It should be rather AKG in particular but since its a collaboration so i would held both of them responsible. The discussion started of with a defect in a right driver or something and would just not end and people would keep on saying sad stories about their mutiliated driver issue which existed even after replacement. Not even kidding, akg has been desperately trying to reduce production costs anyhow bypassing the limits. Hope Sennheiser never shows that sort of a Smartness. If anyone owns a hd 650 and is also getting a hd 6xx then kindly provide a quick comparison between them in this discussion post. Only then i will ship it to India provided the results are positive
Jul 10, 2017
Easonsun
1
Jul 10, 2017
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Why should I wait for another 4 month in order to save 100$...
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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The discussions in the k553 pro says it all, reviews are just a short summarisation of the specs and describe a bit about the fit n finish, thats it. But those who have owned them and use them on their regular audio sessions might not just simply lie on massdrop's community, it simply dosen't make any sense
Jul 10, 2017
yoda709
34
Jul 10, 2017
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Hi Mr Kumar, as we all are anxiously waiting for the HD 6XX to drop, when can we expect delivery?
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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By Christmas
Jul 10, 2017
yoda709
34
Jul 10, 2017
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You're joking!! I'm not waiting another 5 months for these headphones. I don't have infinite patience. I will look for something else online
Jul 10, 2017
yoda709
34
Jul 10, 2017
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Thanks for the info mate
Jul 10, 2017
yoda709
34
Jul 10, 2017
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Why is the wait time so long?
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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The estimated ship date is December 18 and likely to get delivered before Christmas
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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Please understand that to produce 21,000 units it requires some time, just hold ur patience for some months and it will be worth the wait!!
Jul 10, 2017
northydpole
2
Jul 10, 2017
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I there any import tax or other costs for shipping to one of the countries outside the US?
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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Obviously there are import taxes which are applicable once your shipment enters the country's borders and it depends on your country's laws moreover
Jul 10, 2017
yoda709
34
Jul 10, 2017
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Hi, I read his post. I just can't believe it... I'm expected to pay for it now and wait for it till the end of the year? Is there even a guarantee I will get it? I've got a modmic and headphone amp on its way to me by the end of this month? What am I supposed to? Is this good business??
Jul 10, 2017
Darren123456
10
Jul 10, 2017
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Really nice of you guys to drop the hd6xx the 2nd time. However, is it possible to include Singapore into the list of countries?
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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Singapore cannot be included because we have to be respectful of the distribution agreements that Sennheiser already has in place. Some community members are looking into freight forwarding services to get the HD 6XX to their countries, so that might be an option.
Jul 10, 2017
Darren123456
10
Jul 10, 2017
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Great idea, I just joined the drop. Thanks!
Jul 10, 2017
MiyoInate
0
Jul 10, 2017
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Please add Malaysia, i beg you.....
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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Hi, we can't do it because we have to be respectful of the distribution agreements that Sennheiser already has in place. As I told @Darren123456 , some community members are looking into freight forwarding services to get the HD 6XX to their countries, so that might be an option.
Jul 10, 2017
nick.frazer
11
Jul 10, 2017
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The "original" second run was 5 000 units. That run was increased to 11 500, and now 10 000 have been added with the possibility of another 3 500. This total second run would be 25 000 headphones. This is 5 times the amount they needed to produce in the same time. EDIT: -I am not willing to state that the run increase is a poor decision on the part of Massdrop or Sennheiser. To me, this makes the second drop seem unprepared or premature. I did appreciate the forewarning and reserved day that was given to me and other members who had attempted to join the first drop (even if I did not receive the email). I was all too happy to join the second drop at the original 250$ considering the free shipping that was offered. The price drop to the original 199$ was greatly appreciated even though the price change meant added shipping charges and smaller overall savings compared to American buyers. Calling this current third drop (July '17) a "run extension" of the second one is a little insulting to those who joined the second drop a full month before this third drop -which has a listed delivery date 2 days prior to mine. Maybe my delivery date envy is quite petty and I will receive the headphones on an accelerated schedule. I hope so, as I pressed the "join drop" button last year.
kunalkumar could you clear this up: what is the delivery schedule for the second drop versus this third drop?
Jul 10, 2017
wayfarerway
5
Jul 10, 2017
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Hi Kunal, I was hoping you could offer some insight into the international shipping service, especially to Canada. Can you use a service that has extremely low brokerage fee? I am fine with paying the HST (no duty on audiophile equipment I believe), but don't want to get ripped off on the brokerage fee. Thanks in advanced.
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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Hi Kunal lets do some justice though we aren't in a court.. Lol The first 11,500 units were ordered a month before than the second run but despite of that fact the shipping date remains the same. On the first phase of the second drop nearly all the participants battled for a pair of these but now people can easily grab these due to lesser demand than before and also the shipping date remains the same which is a bonus. Same treatment for the students who came late?? How about a month early delivery for the first 11,500 units, everything is possible if u want to ...Do it man!!!
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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I respect your true understanding and loyality towards massdrop's policy but since they had made a whole a lot of things possible which were uncertain previously so i just thought if anyhow they could speed up a bit and even if they don't its fine.. I'm going to stick to it. Massdrop community responses have played a very vital role to make a whole lot of things possible before also!!!
Jul 10, 2017
Xpfreaky
69
Jul 10, 2017
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Just get a post office box from either the usps or some stripmall office store. Or, just place a mail hold with the post office wherever you will be at a certain time. What this does is they hold all your mail for you until you are ready to receive it once more. Just go to USPS.com & see about holding your mail, there is a form you fill out online.
Jul 10, 2017
Kanhir
41
Jul 10, 2017
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Is there any way to ship from Ireland to the rest of Europe without going through the US first? That way it could stay within the EU customs union and we wouldn't be charged taxes as if it were a US import.
Jul 10, 2017
007shark76
16
Jul 10, 2017
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I am beginning to hate Massdrop! I joined the AKG K7XX drop, the Fostex T-X0 drop, and now this one. Quit stealing my money. Lol! I am beginning to become a headphone hoarder. When I receive the ones listed above, I will have 9 pairs of headphones. You, Massdrop, are becoming the enabler to my addiction.
I am looking forward to these in 6 months, just in time for Xmas. These are always being used as a point of reference when comparing to other headphones because of their popularity. Thank you for bringing them at a good price point which doesn't offend.
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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Haha, we are actually working really hard in the background to ship these earlier to community members. However, right now there are too many moving pieces and we'd prefer to give a precise answer when we know more.
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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Thnks bro i know you nd your team are working really and there were a lot of impossible things which u have turned into reality so i got encouraged and starting expecting a lot from u and i really appreciate that u didn't kill my hope for a quicker shipping completely. Will be waiting to hear good news from u. Thanks
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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As of right now, all shipments will take place from the US. We'll let you know if there is a change.
Jul 10, 2017
kunalkumar
3884
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Jul 10, 2017
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From what I understand, we'd be using DHL to ship to Canada, which shouldn't have any brokerage fees.
Jul 10, 2017
Ricobern
0
Jul 10, 2017
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How about the shipment to switzerland? Do i have to pay extra fees? Just curios, i'll buy it anyway 😁
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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There might be duties and taxes levied, and this is dependent on the countries' customs. I wouldn't be able to give you an estimate.
Jul 10, 2017
007shark76
16
Jul 10, 2017
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Check out the YouTube video on the description page. It compares the 2.
These are still being manufactured in Ireland where the HD650s are made. I am sure components come from other sources, but final assembly and QC is in Ireland. So the failure rate should be the same as normal production HD650s.
As for AKG, I too, have seen many mentions of internal cabling issues mostly related to soldering. They are manufactured in China. So the QC is out of AKG's direct oversight. I ordered those anyway because re-soldering a cable joint is no big deal to me. When I get mine later this month, I plan to inspect the solder joints first thing.
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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I know that bro, the previous hd6xx measure the same with a regular hd 650 and i hope these will also be the same like the previous, the only thing which bothered me was the total no of units meant to produce this time is 4times the previous but let us hope for the best. Sennheiser quality is top notch and i also haven't heard anyone complaining about a defective Sennheiser product. Best of luck with your AKG's...
Jul 10, 2017
Nick123456
259
Jul 10, 2017
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You are also getting the fostex right?? Could have checked the hd 700's which was sold for same @$400. I really wanted to grab a hd 700 but the sound signature dosen't quite match my preference. But in context to closed back headphones the fostex is a collectible item because of its unique mahogany earcups...
Jul 10, 2017
mathees
88
Jul 10, 2017
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You don't have to, that's the beauty of buying non-necessities
Jul 10, 2017
Darkphoenix
63
Jul 10, 2017
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Thats messed up you added more supply and they get the same wait time as the people who dropped in earlier? They should be waiting a month longer or speed up the production. Really scumbag move
Jul 10, 2017
kunalkumar
3884
Outreach
Jul 10, 2017
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The bottleneck is a result of the lead time in sourcing components from part suppliers by Sennheiser further up the supply chain. That being said, as I mentioned to @Nick123456 above, we are working really hard in the background to ship these earlier to community members. Right now there are too many moving pieces and we'd prefer to give a precise answer when we know more.
Jul 10, 2017
Erix
134
Jul 10, 2017
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I picked up the AKG K7XX on an earlier drop. For me, they've worked great with zero issues.
Jul 10, 2017
chunda
2
Jul 11, 2017
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how can we get Singapore added as a shipping destination?
Jul 11, 2017
pdesjardins
9
Jul 11, 2017
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It was 2 times at the time of writing it but yeah.. I think this is kind of a **** move.
Jul 11, 2017
Elsid
698
Jul 11, 2017
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I believe that Sennheiser has better qc than Akg aka Harman. You cant even get in touch with a person at Akg. They send form letters and then do nothing. I love my 712s, but I will not buy another item from harman. I want the jbls but harman owns.The 650s are great. I dont think you have anything to worry about and their still made in Ireland.
Jul 11, 2017
yoda709
34
Jul 11, 2017
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Thanks for your reply. While I do understand the concept of pre - order, I was not expecting that it would take 5 - 6 months. After much research, I've discovered that I would be a fool to pass up on a great pair of headphones. Thank you all for your patience.
**yoda709 has joined the Drop**
Jul 11, 2017
tnt93o
0
Jul 11, 2017
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what amp did you get?
Jul 11, 2017
yoda709
34
Jul 11, 2017
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I got the Audioengine D1 24-bit Digital-to-Analog Converter. It's quite decent
Jul 11, 2017
Alkartiz
0
Jul 11, 2017
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hoping you'll be shipping to the Philippines. if the shipping is just 15$ that's fine with me.
Jul 11, 2017
Sethifer
4
Jul 11, 2017
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I'm pretty sure you can change the address once you buy it. You should also put in a change of address form in at the post office. They'll forward all your packages for you for a year after you move (I think...).
Jul 11, 2017
Elsid
698
Jul 11, 2017
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Branch out. Md Euro.Md Asia. Somebody's gonna. Eureka! New company named, Dropduties (DD), or Massfreight (MF). All kidding aside, it's hard to make all the people happy all the time, but at least you try.
Jul 11, 2017
heavyarm1912
6
Jul 11, 2017
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imo 6 months is a long time and iirc the HD 650 is EOL now so that won't add retail mfg pressure for the same units.
Jul 11, 2017
S-bin
1
Jul 11, 2017
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Is there any way to ship this to Japan?
Jul 11, 2017
Dynaway
4
Jul 11, 2017
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2nd run and yet again Asian countries have been left out..... this is getting sad..... is this considered Racist ???
Jul 11, 2017
Lambduh
9
Jul 11, 2017
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No, obviously
Jul 11, 2017
Dynaway
4
Jul 11, 2017
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its really hard to believe.....muahahaha
Jul 11, 2017
Lambduh
9
Jul 11, 2017
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It's business. Why wouldn't they want to make more money? The fact that you think it's racism is pretty ignorant
Jul 11, 2017
Dynaway
4
Jul 11, 2017
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i may be ignorant... but really i do not know....it seems like whole of Asia has been excluded...and no reasons given.
Jul 11, 2017
LeoL
8
Jul 11, 2017
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Could you please tell me where you are shipping from? If you are shipping from Ireland than there should be no duty etc. to pay in the UK. If however, you are shipping from the US then there is import duty, VAT Tax and a handling charge to be paid. This adds considerably to the cost.
Jul 11, 2017
IvanI
5
Jul 11, 2017
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@kunalkumar This! Please make this work for us EU folks. Is it possible to ship this from Ireland directly so that we can remain customs/tax/VAT-free? *fingers crossed*
Jul 11, 2017
Lambduh
9
Jul 11, 2017
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They've said several times that they can't. From what others are saying it seems that Sennheiser just ships all of them to Massdrop and Massdrop takes care of individual shipments.
Jul 11, 2017
kunalkumar
3884
Outreach
Jul 11, 2017
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We are being respectful of Sennheiser distribution agreements and hence the specific countries where this drop is being shipped.
Jul 11, 2017
kunalkumar
3884
Outreach
Jul 11, 2017
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They will be shipping from our warehouse in US.
Jul 11, 2017
kunalkumar
3884
Outreach
Jul 11, 2017
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Community members have talked about looking into freight forwarders. This could be an option.
Jul 11, 2017
LeoL
8
Jul 11, 2017
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Can I suggest that you consider setting up a warehouse in Europe? You are currently forcing EU customers to pay a large amount of tax for no reason. I know most of the US doesn't think the rest of the world exists but you are asking for a Massdrop competitor to enter the market.
Jul 11, 2017
kunalkumar
3884
Outreach
Jul 11, 2017
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The savings we receive on our orders and pass onto the community takes in account a bulk shipment being sent to our warehouse where our logistics team breaks down the order into individual pieces. Hence, it gets operationally more complicated if we split logistics and Sennheiser or someone else manages the shipment in Europe. All this being said, we are trying our best in the background to see if there something more we can provide to the community. We've been taking note on the requests from all of you and are looking at ways to see what is feasible and how confident we feel about the solution. If we have an update at the end, we'll let the community know.
Jul 11, 2017
RiflemanFirst
681
Jul 11, 2017
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In other words, costs will go up as a result of opening a new EU warehouse or having another company handle logistics. It's funny how people don't understand that. Common sense, really.
Jul 11, 2017
LeoL
8
Jul 11, 2017
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I wasn't suggesting that you get the manufacturer to send the orders to the customer. I assume you are paying an import duty on the items coming from Ireland and EU customers are then paying another import duty for the items to come back into the EU. This does not make any sense to me.
If you set up a logistics office in the EU then you could receive items manufactured in the EU to that facility and forward the items for the US onto the US logistics center. I don't know how many customers you currently have in the EU but I often see items on Massdrop that are manufactured in the EU. When I add the VAT, Import duty and handling tax onto the price it becomes too expensive and not worth buying.
Customers in the US are getting a great deal but potential customers in the EU are not. I know of no one in the UK who has even heard of Massdrop and yet I think if you removed the tax issues you would get many many customers here. If I understand it correctly the EU has double the population of the US and yet you are ignoring that market. In fact, worse than ignoring it, you are making it impossible to buy from you.
The EU also has a very diverse population in terms of salaries and if you choose the right location it would cost you much less to site a logistics center here than you would expect.
At the very least I am surprised that you don't attend Canjam London with a stand offering Massdrop deals.
Jul 11, 2017
RiflemanFirst
681
Jul 11, 2017
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Yup. Buying property/real estate and hiring employees definitely isn't cheap. That money has to come from somewhere. Either the sale prices will need to increase or Massdrop will need to take a hit on their profits to fund this sort of venture. Hint: no company in their right mind willingly takes hits on their profits if they can avoid it.
Jul 11, 2017
LeoL
8
Jul 11, 2017
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That is an extremely stupid comment. I'm not suggesting anyone avoid paying tax. I'm suggesting that tax need not be paid twice. It is paid by Massdrop to import to the US from the EU and is then paid again when it is imported back into the EU. That is madness.
If Massdrop wants to ignore a population twice the size of the US then it is up to them. But hardly anyone in the EU is ever going to buy from Massdrop with the current situation. I did not say it was simple but every other large online retailer does it.
The issue is not the same for Asia. The EU is one large economic region with no trade barriers and has double the population of the US. The same logic applies to China because of it's size. It does not apply to the rest of Asia. It is basic economics. Massdrop has a great business model but if it ignores the situation someone else will take that model and do it for the EU.
Jul 11, 2017
GetOffMyPrawn
21
Jul 11, 2017
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I mean we're on a website that is essentially asking for 6 month interest free loans from their customers to provide goods.... So we're already doing things a bit backwards here. I quit buying shit with this long of a lead time. It's absurd. If they want to sell something like this they should at least get the production going a bit first. Having your customers paying for the raw materials for a product is more of a kickstarter campaign....
Jul 11, 2017
RiflemanFirst
681
Jul 11, 2017
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I look at this drop as a preorder. I already have HD650s, so this is basically just a wait for a "special edition." Thankfully, you as a consumer can make your own decision as to whether or not the lead time is worth saving some money. For those who don't already have these headphones or HD650s, you could spend more to get HD650s now or save some money and get your HD6XXs in December. I think either decision would be a good choice.
Jul 11, 2017
Petronas44
235
Jul 11, 2017
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It does bother people don't post on the k7xx discussion board I tried to warn people of the problems but all it did was make the people that already bought them mad but akg has been essentially destroyed, I would just suggest getting the austrian made 712 and be done & imo the 712 sounded a good amount better than the 7xx. I don't think sennheiser is going to let this happen though, they haven't been sold around and moved to China it's such a shame
Jul 11, 2017
wwwhitech
2
Jul 12, 2017
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broken radio " We are being respectful of Sennheiser distribution agreements and hence the specific countries where this drop is being shipped"
Jul 12, 2017
RiflemanFirst
681
Jul 12, 2017
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Would you rather have Massdrop break the agreement, get sued, and never be able to sell Sennheiser products again?
Jul 12, 2017
TanvirK175
1098
Jul 12, 2017
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Only because the community is being a broken radio and continuously asking why they aren't shipping to certain countries when it's been answered over and over. Massdrop isn't the one limiting where the items are being shipped lol
Jul 12, 2017
nikrusty
0
Jul 12, 2017
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Hey Nick, sent a few messages on ur Whatsapp number. Need to know about the freight forwarding business. Your help to a fellow audiophile would be greatly appreciated. Thanks again.
Jul 12, 2017
Nanoboy
0
Jul 12, 2017
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Lol, what a rigid way of thinking. we are trying to appeal so massdrop can also appeal to sennheiser so they would ship to more countries. the more people that say it, the more they know that people want this.
Jul 12, 2017
TanvirK175
1098
Jul 12, 2017
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It doesn't hurt to be optimistic but it isn't really that easy and I highly doubt Massdrop can convince Sennheiser to open up their distribution agreements. There's likely something more behind it because I can't see a good reason why a company would want to limit their distribution. But to clarify, I am not bashing the community for trying. I have no reason to not want everyone outside of the US get the same shipping treatments as we do in the US. That would be amazing, in fact. I'm just pointing out that as a customer service rep, you give a "canned response" that applies to a question that people are asking over and over. It's just tedious to answer every person individually when the question is exactly the same and the answer has already been posted. That's why kunalkumar posts the same thing every time. So if you're gonna bash him for being a "broken radio," well, so is everyone else in a sense. It's one thing to put up your argument and show that there is demand from your country. It's another to ask repeatedly "Why no shipping to X?"
Jul 12, 2017
bsastor
771
Jul 12, 2017
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Thanks kumar for taking your time away from work to reply to people who obviously don't read. (Now, get back to work pls. seriously)
Jul 12, 2017
bsastor
771
Jul 12, 2017
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eh bro, just use vpost lah. kpkb also no use. These angmos only ship to the americas and other angmo countries, that's it. We still have to kena GST cos the MSRP is over SGD$300 (or $400 i'm not sure). Anyway MSRP $500 sure kena. https://www.stereo.com.sg/shop/headphones/full-size/sennheiser-hd650.html Here they are selling at SGD$499. You ownself decide if it's worth the wait lor. You're welcomed.
Jul 12, 2017
Nick123456
259
Jul 12, 2017
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Jul 12, 2017
Somedudeman
47
Jul 12, 2017
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Have the 10,000 initial participants been charged? If i join this drop, will i still be charged in 19 days even if MD decides to extend the drop for a 3rd time?
Jul 12, 2017
TanvirK175
1098
Jul 12, 2017
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Yes and yes
Jul 12, 2017
Nick123456
259
Jul 12, 2017
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I must agree, the Austrian made akg's were fantastic and lasted for years. It is not that all china stuff is bad, but the china made product cannot be considered as a proper replacement of the Austrian made AKG's.
Jul 12, 2017
nikrusty
0
Jul 12, 2017
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Thanks for touching base Nick :)
Jul 12, 2017
Petronas44
235
Jul 12, 2017
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Absolutely right hifiman and darkvoice and I'm sure others have proven that China production does not mean bad quality I need to be clear about that in the future but what happened with akg was harmon bought them moved production to cheaper areas and got sales up with great advertising and working with massdrop and then they sold it to Samsung for I'm sure a hefty profit and that was all it was about bring down cost of production at the cost of quality (in there case) and bring sales up. The old Austrian akg had pride in there product and the made in Austria label & put out good products but that is not what akg is about anymore it's just a prestigious name for companies with no pride to make a fortune on it's a real shame and really hits a spot with me as a long time akg fan
Jul 12, 2017
Nick123456
259
Jul 12, 2017
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Exactly, harman is a total bullshit company they bought jbl at first and destroyed them and then they sprang over AKG.
Jul 12, 2017
LeoL
8
Jul 12, 2017
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Because I think they do it well and I would not want to rip off someone else's idea.
Jul 12, 2017
Nanoboy
0
Jul 12, 2017
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Just what is the proper argument then? I can't think of anything except pleading to their humanity so they would fricking ship to my country.
Jul 12, 2017
TanvirK175
1098
Jul 12, 2017
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As I've said, Massdrop has no say in that. The world of marketing opens up a huge discussion that I myself am not familiar with but Massdrop will not convince Sennheiser to break their distribution agreements, which are contracts btw not just a verbal statement of I'll only ship here, here and there. Like I said before as well, Sennheiser likely has a reason for not shipping directly there and Massdrop is only honoring that. I understand it's a huge pain in the ass and I am very sorry for you, but that's one of the drawbacks of going through Massdrop; hopefully, just for now as I'd like for them to open up to the rest of their audience.
Jul 12, 2017
EdinNJ
270
Jul 12, 2017
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So many manufacturers have structured their global networks in ways that restrict sales, marketing, and servicing. Nikon will refuse to repair gear in a country if it wasn't purchased there - which made me crazy when I spent a couple years in Singapore, both times I needed a repair, I had to ship back to the US, because Nikon had a prohibition on cross border sales that cascaded down to cross border repairs. I've had the experience with audio gear, too. I can't fault Massdrop for it, and it'd be good if on any drop, they were very clear why certain restrictions applied.
Jul 12, 2017