Showing 1 of 7418 conversations about:
BelgianCustomer
4
Nov 6, 2018
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I got these delivered in a couple of weeks to Belgium through DHL (it got stuck for over a week in Germany at the DHL sorting/import centres). I had to pay a whopping € 135 extra fees!!! (20 euro customs, 30 euro "customs administration", 85 euro VAT). To be honest I have no clue how they got to 85 euro VAT, that's almost 50% of the value of the headphones!!! No way to discuss the prices either, they're printed on the box and that's what I had to pay or not receive them. EDIT: see my bottom reply. BPost fucked up and it should have been around €75 charges. They overcharged me by €60!
Nov 6, 2018
WilcoRoger
25
Nov 6, 2018
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Someone really screwed up. The customs to the EU is 0,5% (of $214=$1) the 21% Belgian VAT comes on top of that ($44) so customs and taxes are $45= ca 40€. "Customs administration" is whatever the customs agent (DHL? Postes Belges?) charged. In Finland it would have been 50€, I said screw it, I did it myself online in 2 minutes for free. I'd definitely raise this with whoever did the clearance for you and have them correct it.
Nov 6, 2018
BelgianCustomer
4
Nov 6, 2018
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The 30 euro customs formalities is charged by BPost for import formalities for products with a value over € 150. That's the only thing I can see in my list of charges that would be "correct", even though I think it's high enough on its own. I have contacted BPost to ask for clarification about my charges, but I don't think it will result in anything. I will reply to this post with any result (positive or negative). For now I'll keep this as a fair warning to Belgian users thinking of getting a cheap HD650 equivalent. Edit: BPost replied, see my later reply to this thread.
Nov 6, 2018
egoon
20
Nov 6, 2018
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they also charge vat on the whole package aka with shipping included if im not mistaken...But yea its quite expensive to buy stuff from massdrop to ship to belgium because of that. it needs to be atleast 40% cheaper then buying it here (in belgium) for it to be worth it
Nov 6, 2018
bakker_be
7
Nov 10, 2018
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VAT gets calculated over the total cost.
Nov 10, 2018
_zegna
96
Nov 12, 2018
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these freight forwarding companies can f**k people around so easily: and it's like pulling teeth trying to appeal the costs and get some cash back.
Nov 12, 2018
BelgianCustomer
4
Nov 12, 2018
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That still doesn't explain the € 85 VAT. There's no indication what % they charged and over which amount.
Nov 12, 2018
bakker_be
7
Nov 12, 2018
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Calculating the value in Dollars (299) without converting to Euro's, adding the 20 + 30 € should indeed still be "only" 72.29€ VAT. That's the reason I try to avoid this kind of stuff: it's never clear what you actually pay and why you have to pay it.
Nov 12, 2018
BelgianCustomer
4
Nov 12, 2018
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How did you get to 299 dollars? It's clearly listed as 199 dollars. (On the shipment papers too)
Nov 12, 2018
bakker_be
7
Nov 13, 2018
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Very good question ... I don't know, confused I guess 🤔
Nov 13, 2018
AnalysisParalysis
16
Nov 20, 2018
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Apparently anything shipping Internationally goes to Germany for some vacation for like a week. LOL... Are there any shipping forwarders in your country? It might be cheaper or at least faster than waiting a month to get the item.
Nov 20, 2018
BelgianCustomer
4
Nov 21, 2018
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Today I received a reply from BPost to my complaint, and they offered the following recalculation of what I should have paid: Details: Value of headphones: $199 (€171,42) Import customs: 0,50% Postal costs: €8,32 VAT: 21% Import formalities costs: €30 Import customs calculation: Import value: €171,42 + €8,32 = €179,74 Import customs: €179,74 x 0,50% = €0,90 VAT calculation: Calculated over import value + import customs + import formalities according to article 34 of the Belgian VAT code VAT base value: €179,74 + €0,90 + €30 = €210,64 VAT: €210,64 x 21% = €44,23 Total to be paid to BPost: €44,23 + €0,90 + €30 = €75,13 So I paid €60 too much!! In the email they made no mention of how I could get my money back so I'll have to send another email and hope to get this solved.
Nov 21, 2018
bakker_be
7
Nov 21, 2018
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This is a perfect answer! Now we finally know exactly how it's calculated. Thanks for getting back.
Nov 21, 2018
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