Showing 1 of 7418 conversations about:
gyroscopics
137
Feb 21, 2019
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Ordered today, got shipping info same day. Expected delivery to TX is in two days (2/22/2019). First time ordering from Massdrop, probably not the last. Just started to get into audiophile headphones, but long time home audio enthusiast. I hope I made the right decision with the HD 6XX.
Feb 21, 2019
Jamorroz
1
Feb 21, 2019
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Good for you m8! Just be wary of the audiophile market they love taking advantage of newcommers. There is a metric ton of snake oil EVERYWHERE
Feb 21, 2019
Phily.D
2
Feb 21, 2019
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I was expecting shipping information today but nothing yet :(
Feb 21, 2019
TurretGaming
10
Feb 21, 2019
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Ya I got charged yesterday and is expected to ship today but nothing yet. And I paid an extra 15$ for 2 day shipping
Feb 21, 2019
killb_87
2
Feb 21, 2019
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Me either ordered yesterday around 12:45-1PM still no shipping info at 10:25 AM in northern california.
Feb 21, 2019
TurretGaming
10
Feb 21, 2019
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It's 2pm Eastern and no news yet
Feb 21, 2019
gyroscopics
137
Feb 21, 2019
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I got the fedex tracking id the same day I ordered and fedex shows parcel is enroute to my address. Hope you get yours soon.
Feb 21, 2019
TurretGaming
10
Feb 22, 2019
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9pm and nothing. I ordered 3 days ago
Feb 22, 2019
TurretGaming
10
Feb 22, 2019
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Still no shipping info. It's 2/22 and is expected to ship 2/21 according to massdrop. Not a good first impression.
Feb 22, 2019
Dunny
5
Feb 23, 2019
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Have you gotten any delivery info? Are you in Canada or the US?
Feb 23, 2019
killb_87
2
Feb 23, 2019
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No but I contacted CS today and they assured me it would be going out today, so I should get shipping information soon, I thinking Monday morning maybe so I will probably actually get it Tuesday. I am in the US and in Northern California, Here is the reply I got:
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Feb 23, 2019
killb_87
2
Feb 25, 2019
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Just shipped yesterday at 08:16 PM PST... I paid for 2 day shipping, they should be clearer about the expected shipping and delivery times...
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I ordered this on the 20 so it took 4 days just to actually ship the item out, granted 2 of these days are not weekdays, I better get this tomorrow, according to the shipping info I should, so I guess with Massdrop you can't expect to get anything too quickly.
Feb 25, 2019
Dunny
5
Feb 26, 2019
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Mine left the next day after order. However the only update since my last post is a tracking number for Canada post which just says they've recieved electronic informstion from DHL and thats it. Oh and a notice that I will have to pay upon delivery. Doesnt matter much to me as I leave for the field for the next week. Ill have thoughts of these beauties to come home to while Im freezing my bits off in -30 Celsius
Feb 26, 2019
killb_87
2
Feb 26, 2019
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So a update, 2 days after I received the your product has shipped notification, it still says "Shipment information sent to FedEx" which means they only created the label the product apparently still hasn't left their warehouse the scheduled delivery date was for today by 3PM, I am extremely disappointed with Massdrops service, I have asked for my expedited shipping fee back, and sent a long email to the CS rep I was already speaking to about this matter, if you can't deliver on your estimates then set more realistic expectations, If you told me it was going to take a full week or more originally I would have either accepted that and waited or never bought the product in the first place, when or if I ever get my headphones I probably will not be doing business with them again.
Feb 26, 2019
Dunny
5
Feb 28, 2019
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Yeah no change here either. Its been a week now
Feb 28, 2019
killb_87
2
Feb 28, 2019
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So it finally actually shipped on the 26th and I got it on the 27th around 12:30 PM PST, I had contacted CS and they did issue me a refund for the expedited shipping cost, they are really really nice, my only gripe right now, which is no fault of the product or massdrop is my right ear seems to touch the inside of the ear cup a little and you can't really drive them very loudly on a cell phone or laptop, but I knew that going in, I may have to get one of those AudioQuest DragonFly's for my phone and other mobile devices, I do plan on getting the Schiit Vali, and the Schiit Modi for home use, but right now my M-Audio M-Track 2X2 drives them fine, worth the wait.
(Edited)
Feb 28, 2019
Dunny
5
Feb 28, 2019
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Lucky.... As far as I can tell they are still where they were on Feb 22nd. Glad they are working out for ya man! Enjoy
Feb 28, 2019
killb_87
2
Feb 28, 2019
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Sorry to hear that man, ping their CS department at minimum they can probably figure out what's going on, they are pretty responsive.
Feb 28, 2019
TurretGaming
10
Mar 1, 2019
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I got mine yesterday after 4 business days even though I paid for 2 day
Mar 1, 2019
Phily.D
2
Mar 10, 2019
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Arrived earlier this week1
Mar 10, 2019
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