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Kevin
3765
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Aug 12, 2020
Stickied
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We are currently sold-out of the Sennheiser HD6XX. While we typically carry this product in stock, a combination of increased demand during COVID, as well as supply constraints from Sennheiser's production line, have made it difficult to keep this popular product in stock. We are now accepting pre-orders for the next shipment of headphones, scheduled to be shipping in the middle of September. Placing a pre-order reserves your spot in the shipment, and you can cancel any time prior to us shipping the headphones if you no longer want them. There is a chance we will receive units sooner than September, but at this point it's too hard to tell. If you'd like to read the past updates about the HD6XX, you can find it on this thread. August 19th Update: Sennheiser notified us that they are sending us a partial batch (around ~800 units) sometime in 5-10 days. These will be shipped out to customers who previously pre-ordered. There are currently around 500 pre-orders pending so ordering in the next few days will likely get you a spot on this shipment. Next shipment currently estimated to arrive mid/late September. Sept 2nd Update: Still got a few hundred orders that we need to ship headphones to, should be going out in the next day or two. Our September incoming shipment date been updated to arrive on Sept 10th, so we'll likely start shipping those to customers on Sept 14th. Pre-ordering today (and for the next little while) gets you a unit from that shipment. After that, you'll be waiting until mid-October for the next shipment. Sept 5th Update: About 20 units left to ship, everything else is done and tracking numbers provided. Still on track for the next shipment to come this week and shipments to go out the following one. We've already sold about 500 out of the 1500 units coming on Sept 10th, so its safe to say you have some time, but not a lot of time, to order if you want to be included in the September shipment. Sept 9th Update: Truck from Sennheiser just rolled up to the warehouse. They gotta unload, unpack, and count everything which will take a a day or so. After that, any remaining units will ship. Best guess is it'll be done by the weekend; worst case by Sept 15th. New orders will ship as soon as the pre-orders are done! Sep 14th Update: We're just on the tail-end of getting caught up with all the shipments that are going out! We're back to being "in-stock" so if you order today, we'll be shipping your unit in the next ~5 business days. Thanks everyone for your patience and support! Sept 16th Update: Pretty close to being sold out .... again.... we're shipping them every day but the shelves are nearly empty. Once sold out, we'll put this on "pre-sale" mode again, with expected shipping end of September (or early October). Sept 18th Update: We’re sold out again! Preorder now to guarantee a spot on the next shipment. You can cancel anytime before it ships if you change your mind. Sept 24th Update: Currently on track for the Oct 1st shipment date, plus or minus a day or two on either side. Sept 30th Update: Sennheiser truck is scheduled to deliver the headphones to our warehouse today. Everything needs to be unloaded, counted and shelved. Hopefully we'll be shipping over the weekend, so a few days behind our Oct 1st estimate. This delivery is supposed to have 2500 headphones on it, of which about 1400 have been presold, so this batch is expected to be sold out in the 5-15 days depending on the flood of orders that we usually get when the button switches from "Pre-Order" to "Add to Cart". Pro move is to order now ;) Oct 1st Update: Finished unpacking the shipment today and there were only about 1600 units. We've got enough to fulfill all current preorders, and they'll be shipping in the coming days (weekend, early next week etc.) Aside from a few lucky people who order in the next 24 hours (ish?), any following orders will need to wait for the next shipment to arrive. Oct 2nd Update: We're working on getting all of the pre-orders (ordered on and before Oct 1st) now. We're looking into when the remainder of our shipment from Sennheiser will arrive- which we expect to be in a couple of weeks. For now, the ship date is Oct 31st but it's likely we'll be shipping orders far sooner than that, once we get more clarity on why we were short shipped and the timeline to get the remainder. Welcome to the messy world of wholesale orders everyone! Oct 19th Update: There's a truck with ~1500 units on the way to us now, we're expecting it midweek this week. Fingers crossed, we'll be shipping by the end of this week (10/24ish) or early next week (10/26 ish). These 1500 units will cover all existing preorders, with a few hundred to spare, so if you order in the next day or two you'll likely be on this shipment. After this, we're still expecting another shipment at the end of the month (or early in November)
(Edited)
Aug 12, 2020
DropSteve
3
Aug 20, 2020
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I am sure I speak for everyone who recently ordered when I say thank you for working the problem and keeping the community informed.
Aug 20, 2020
fadinajor
0
Aug 22, 2020
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Thank you, very excited to try them!
Aug 22, 2020
joezhutou
0
Aug 23, 2020
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Can you please ship to Singapore? The checkout doesnt allow me to order here.
Aug 23, 2020
otganon
6
Aug 27, 2020
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Did this 24th-29th Drop already come and go? I just ordered today and would like to know if I got inside of that 800 unit window.
Aug 27, 2020
Kevin
3765
Outreach
Aug 27, 2020
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I'm having a quick look at the numbers and I believe you're fine (don't quote me on that though!).
Aug 27, 2020
otganon
6
Aug 27, 2020
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I appreciate the response! Fingers crossed :)
Aug 27, 2020
fadinajor
0
Aug 27, 2020
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It said mine just shipped!
Aug 27, 2020
otganon
6
Aug 27, 2020
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IT'S HAPPENING
Aug 27, 2020
Kevin
3765
Outreach
Aug 27, 2020
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Wohoo! Yeah, I see we've shipped like 350 pairs out today already. More to go tomorrow and over the weekend!
Aug 27, 2020
braymen
0
Aug 28, 2020
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It seems that I cannot pre-order these anymore. It won't let me add them to the cart, any reason why?
Aug 28, 2020
seis66
0
Sep 1, 2020
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@Kevin Hi! I've been trying to cancel my order for the HD6xx and another headphones for 2 days, without success. It says that it is going to be shipped by 16th of September. Can you please help me?
Sep 1, 2020
otganon
6
Sep 1, 2020
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"I'm having a quick look at the numbers and I believe you're fine" >:((( jk, no hard feelings they'll ship when they ship. Thanks for your hard work!
Sep 1, 2020
BrandonJohnson
1
Sep 3, 2020
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If i ordered on the 28th will I get mine shipped today or tomorrow or will it be later this month. Im asking because I need to order an amp and mic and wanna do that before it comes but I want them to arrive around the same time so I have the same time frame to return
Sep 3, 2020
Kevin
3765
Outreach
Sep 3, 2020
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28th should be covered by our existing inventory. Eyeballing it, roughly August 31st would be the cut-off for people getting allocated units on the next shipment that is mid-sept.
Sep 3, 2020
BrandonJohnson
1
Sep 4, 2020
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So if it didn't ship today it should ship tomorrow? Best news I've heard. Can't wait to get these bad boys
Sep 4, 2020
NatalieK
1
Sep 4, 2020
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Same here. Am eagerly awaiting news on the shipment of my order, placed on the 28th!
Sep 4, 2020
roccorocco
1
Sep 4, 2020
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Hi Kevin! I quite sure I click the requested button about a month ago, haven't received any notification though...what that might be?
Sep 4, 2020
roccorocco
1
Sep 5, 2020
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so apparently I can purchase the one without the "eu" at the end. but how is it working? are you shipping from states? cause I might get taxed when I get the merch...anyone can help?
Sep 5, 2020
Bluesclues
4
Sep 5, 2020
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Hey I ordered on the 25th, any ETA on when that will ship?
Sep 5, 2020
Kevin
3765
Outreach
Sep 5, 2020
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We shut down our EU warehouse, so you'll have to buy from the US one. You will likely have to pay VAT when it arrives (if you bought from the EU warehouse the VAT is built into the price, so it ultimately costs the same).
Sep 5, 2020
Kevin
3765
Outreach
Sep 5, 2020
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They're going out, but a bit slowly becuase the warehouse is backlogged with lots of other orders. My guess is over the weekend or early next week. We have an extra shift coming in on labor day Monday just to help clear some of the order backlog.
Sep 5, 2020
BrandonJohnson
1
Sep 9, 2020
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any info if my order has been shipped out? i ordered them on the 28th. or will i have to wait til next week?
Sep 9, 2020
Kevin
3765
Outreach
Sep 9, 2020
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Looks like yours shipped today and you should have tracking on your transaction page.
Sep 9, 2020
SM1SHi
0
Sep 10, 2020
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I ordered on 9th of September, how to check on when I will receive them?
Sep 10, 2020
BrandonJohnson
1
Sep 10, 2020
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My man kevin!! Appreciate all your guys hard work!
Sep 10, 2020
asiandrummer
1
Sep 15, 2020
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@Kevin - I appreciate your updates. Would it be possible to have someone take a look at my refund request? It's been 7+ days.
Sep 15, 2020
gfah
2
Sep 15, 2020
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What are the delivery times usually? I'm in Northeast. Also, thanks for getting these out! I am pleasantly surprised!
Sep 15, 2020
Kevin
3765
Outreach
Sep 16, 2020
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Northeast, should be 2-4 business days assuming you use the free "fedex smartpost" option. I'd suggest paying the extra $5 bucks and getting the upgraded shipping, then it's guaranteed to be 2 days.
Sep 16, 2020
Johnspapa
50
Sep 16, 2020
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I'm one of the people who ordered on the 14th of this month. Are you guys fulfilling orders by whatever the website says (mine is supposed to ship on the 16th) or are we going by the around 5 days? Thank you for any answers.
Sep 16, 2020
gfah
2
Sep 16, 2020
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Thanks so much. However, how do I upgrade my shipping since I've already paid?
Sep 16, 2020
Kevin
3765
Outreach
Sep 16, 2020
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Honestly I don't precisely know, but it should ship very soon (5 biz day being the upper end if lots of things get held up for some reason).
Sep 16, 2020
Kevin
3765
Outreach
Sep 16, 2020
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Don't think you can change your shipping option unfortunately... One option would be to cancel your order and then re-order, but the drawback of that is you lose your order priority. Better off just waiting and you'll get it pretty darn soon!
Sep 16, 2020
asiandrummer
1
Sep 16, 2020
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Sorry to nag you with the refund request but I'd really like someone to send me a return shipping label for the O2 amp that I purchased with this HD 6XX please. I'm just scared to miss out the refund window. Could you help me out or is there someone who can?
Sep 16, 2020
BrandonJohnson
1
Sep 16, 2020
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apparently it shipped on the 9th but my last update on FedEx says it was in transit on the 12th. I havent seen an update since then and also it says no delivery date set. How long will it take to get here and why doesn't it tell me an estimated shipping date and no update in 4 days?
Sep 16, 2020
Kevin
3765
Outreach
Sep 16, 2020
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That's more of a fedex question than a Drop question, but I would say it isn't unusual for fedex tracking to not give super detailed updates. The last package I had shipped from the east to west coast took 9 bus days unfortunately :(
Sep 16, 2020
SM1SHi
0
Sep 17, 2020
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How long does it usually take to ship to Europe?
Sep 17, 2020
Kevin
3765
Outreach
Sep 17, 2020
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1-3 weeks
Sep 17, 2020
NatalieK
1
Sep 17, 2020
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Wow! That's much quicker than it is to ship to Anchorage, Alaska. Mine was shipped on the 8th of September. Headed West from PA before getting sent back East to NJ. It's just been sitting there for days and my updated shipping date is SEP 30!! I get that there's a global pandemic and wildfires going on in the West Coast but 3weeks+ is a little ridiculous. Seriously doubt I will order from Drop again if it takes this long to ship.
(Edited)
Sep 17, 2020
BrandonJohnson
1
Sep 19, 2020
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kevin my 6xx came today but you guys didnt include a 1/4 adapter. i thought that came with these?
Sep 19, 2020
gfah
2
Sep 22, 2020
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Kevin, my 6xx's shipped on 9/16. It's now the 22nd (which FedEx said was shipment due date). Not here today either. Frustrating in that it's taken 7 days now to go the 280 miles from PA to Northborough, MA. Yup, that's about 40 miles per day. In 2020. I've received 2 updates. UPS and FedEx both use the USPO as their "Sure Post" service. Which....sucks. Our home gets delivered mail around 3PM. We live 8 houses up the street from the PO. Therefore, we get mail last. So whenever I get these "SurePost" deliveries? UPS will drive right by my house around 3:45. They are taking my package to the PO (remember, 8 houses down) where it'll sit overnight. The next day mail will set out with delivery. I'll get my package some 24 hours after it sits in a place I can practically see. Unbelievable. The PO workers HATE delivering the packages. Also, UPS and FedEx count the drop off at the PO as "delivered". If indeed my headphones are just 8 houses down the road? I won't know anything until 3PM. See, the PO rarely posts any. But according to FedEx, they've delivered the package on their own due date. Even though I am at the mercy of the PO now. It's a terrible idea to basically drop the packages off at the PO. I have to add one, sometimes two additional days onto my shipments because now my packages are in the PO's possession and care. FedEx and UPS have really taken a few big steps backwards. It's maddening to know that my headphones are locked up down the street for another 24 hours. The Pony Express could deliver from PA to ME faster. That's a fact. (I know it's not Drop's fault here regarding what FedEx does but, surely in this day, some other service can eclipse an average of 40 miles per day)
Sep 22, 2020
Johnspapa
50
Sep 24, 2020
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I feel you on that. I think the geniuses at my post office lost my headphones after it was delivered by fedex cause the delivery date keeps getting delayed. Drop really needs to stop using Surepost and just totally remove the option. This place already has a bad rep of stuff coming super late. I don’t care if we have to pay extra for shipping as long as we don’t have to put up with this. The USPS this entire year has been trash.
Sep 24, 2020
gfah
2
Sep 24, 2020
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So I get a notification from FedEx that my package has now been transferred back to FedEx for delivery. This was yesterday. It's out on the truck. So guess who ends up delivering first? The USPO!!! I got my mail at 2:45 and the headphones came an hour later! Can't make this up. Enjoying the Senn's.
Sep 24, 2020
Johnspapa
50
Sep 24, 2020
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I called USPS and they basically told me we have no idea where your package is but we'll start a case. I really hope they find it cause I don't want to wait another batch of these. I got lucky with mine as it is
Sep 24, 2020
Kevin
3765
Outreach
Oct 2, 2020
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If yours did get lost by USPS, we'll have a unit to dispatch to you. We always save a dozen or so to deal with unfortunate situations like this.
Oct 2, 2020
Johnspapa
50
Oct 2, 2020
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I got mine yesterday so its all good. Just took a lot longer than expected
Oct 2, 2020
DogBlessGeesus
0
Oct 3, 2020
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Hey hey, thank you @Kevin for the updates! I pre-ordered mine back on the 25th of September, I should be good for this newest batch that came in, correct?
Oct 3, 2020
Kevin
3765
Outreach
Oct 3, 2020
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Yeah you’re good
Oct 3, 2020
Abdullah12
2
Oct 3, 2020
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hi .. i order my 6xx in SEP30 am i in a good standing??
Oct 3, 2020
Metaphors
5
Oct 3, 2020
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Sorry, to clarify, the orders prior to Oct 1st are being shipped now?
Oct 3, 2020
MZarate
6
Oct 4, 2020
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Have no changes in the packaging like hd650?
Oct 4, 2020
ankitcho
1
Oct 5, 2020
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Thanks for the updates just hoping i made the cut off for the most recent batch of hd 6xx any way to confirm this aside from the estimated ship date lol?
(Edited)
Oct 5, 2020
Rowdy2026
201
Oct 6, 2020
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Kevin it’s probs been answered already and if so I apologise in advance....but why can’t I buy these from Aus??
Oct 6, 2020
Kevin
3765
Outreach
Oct 6, 2020
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Addicted2Audio has the rights for distribution in AUS/NZ. So unfortunately we can't sell into those markets.
Oct 6, 2020
Kevin
3765
Outreach
Oct 6, 2020
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Yes.. there maybe be a handful of Oct 1st orders that missed the cutoff though. I'll have a look once things settle down at the warehouse.
Oct 6, 2020
Rowdy2026
201
Oct 6, 2020
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You’re saying Addicted2Audio has exclusive distribution for Drop headphones?? News to me...and strange. *edit...so you sell to them at trade for them to pass on same pricing??
(Edited)
Oct 6, 2020
TheBadFroDay
7
Oct 6, 2020
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Definingly not the same pricing. Addicted2Audio wont sell the HD6XX until 2021 and they are $400
Oct 6, 2020
Rowdy2026
201
Oct 6, 2020
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It was a rhetorical question...I just don’t understand why these are ‘exclusive’ and nothing else here is?? Not to worry anyway....Google is your friend for work arounds in this situation.
Oct 6, 2020
Rowdy2026
201
Oct 6, 2020
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Can you please explain why these are exclusive to a distributor in this part of the world and nothing else I’ve ever purchased through Drop is?? How does a distributor in Aus get exclusivity on your own product and which we can’t even buy from them at this price but $90 more?? How can you willing allow a local retailer to hold your members to ransom?? I refuse to be stiffed almost an extra $100 to all other members based on where I live....so I guess no one gets the sale. Terrific sales model. 👍
(Edited)
Oct 6, 2020
Lochnessmon
5
Oct 6, 2020
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When there is an exclusive right, it usually means that there is a business deal. Drop gets paid to grant this exclusive right because they think it is more profitable that way. And of course it would cost more since the distributor has to pay Drop as well as maintaining their own profit.
Oct 6, 2020
Rowdy2026
201
Oct 6, 2020
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Again, I understand the workings of an exclusive and the scale of economics thanks all the same. I’m asking why this product and nothing else I’ve purchased on Drop?
Oct 6, 2020
Lochnessmon
5
Oct 6, 2020
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Because the deal is just for this product? The distributor didn't find getting exclusive for any other Drop product is profitable?
Oct 6, 2020
Rowdy2026
201
Oct 6, 2020
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Lochnessmon
5
Oct 6, 2020
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Rowdy2026
201
Oct 6, 2020
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Lochnessmon
5
Oct 6, 2020
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Okay. So your question wasn't really a question. You didn't expect anyone to answer. It was just a whine. sorry for interrupting.
Oct 6, 2020
Rowdy2026
201
Oct 6, 2020
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Lochnessmon
5
Oct 6, 2020
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No, I didn't know this forum is only for whiners.
Oct 6, 2020
Banzai123
0
Oct 7, 2020
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@Kevin If I ordered on October 1st, when should I expect my order to ship?
Oct 7, 2020
Rowdy2026
201
Oct 7, 2020
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Just wanted to thank Sennheiser for explaining the situation on another thread and for confirming it has absolutely nothing to do with whatever Lochknobmonster was on about here. 😎
Oct 7, 2020
Lochnessmon
5
Oct 8, 2020
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No, Sennheiser didn't explain the reason why Addicted2Audio is getting the exclusive. Addicted2Audio still have the exclusive. He only explained that due to temporary shipping restriction , the price got inflated. So if you want one, you still have to wait and buy from Addicted2Audio, hopefully the price will become reasonable when it gets back in stock.
Oct 8, 2020
Rowdy2026
201
Oct 8, 2020
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Lochnessmon
5
Oct 8, 2020
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How am I embarrassing myself ? You are deliberately trying to be vague. Please quote Sennheiser comment on here.
Oct 8, 2020
Rowdy2026
201
Oct 8, 2020
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Thnx for confirming...now please seek help.
Oct 8, 2020
Lochnessmon
5
Oct 8, 2020
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So you are not willing to present all the fact to have a proper discussion and backup what you said.
Oct 8, 2020
Xavier55
4
Oct 16, 2020
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Damn I have been waiting since the second of October for these to get shipped, any chance we get news soon, patience isn’t my thing.
Oct 16, 2020
KiDKir
0
Oct 17, 2020
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I see you're apart of the missed drop by a day club as well. I'm still upset at myself for that.
Oct 17, 2020
Gatobayo
0
Oct 17, 2020
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I am from Argentina. My order went to Germany and stayed there for 7 days.  Why does this happen?
(Edited)
Oct 17, 2020
Rowdy2026
201
Oct 17, 2020
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Ask Lochknobsmon...he has all the answers. He can even give you a grade three economics lesson which he regards as a PhD. Just humour him though...😎
Oct 17, 2020
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