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this is the first time i hear about massdrop
i search for a contact us button , didnt find one , so i suppose i have to write my question here ?
if i buy this monitor and it arrive DOA or defective , how easy its gonna be to return it ? , i live in canada and paying for the return price would be prohibitive (post canada price are ridiculous)
i know site like amazon cover the return shipping price , is it the same with massdrop ?
I don't think you have to worry about that because they offer a pixel perfect guarantee. They however do not have a return policy on the monitor as said here:
But I'm sure if the monitor was DoA they would oblige. Maybe we could get @Will to clarify on this?
i get a The page you were looking for could not be found. when i click your link :/
@CharlieMason @Erethrin @Will Will has already said in a previous post that they offer replacement monitors if you get a single dead pixel within 1 year, and it has a 2 year warranty on the monitor itself if anything goes wrong, so refunds are indeed unlikely, but you still get peace of mind with replacement if you run into any issues.
I too would like an answer from MD on the return policy for this for Canadians