Showing 1 of 909 conversations about:
sphanley
70
Jul 25, 2018
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My monitor arrived yesterday and was cracked down the center of the display. Hopefully my support case gets a response that's more timely than the updates on this drop and the Lift desk... :(
Jul 25, 2018
sphanley
70
Jul 25, 2018
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@JaleesaG, any chance you can try to get someone from support to follow up on my ticket? I've sent emails yesterday and today and haven't heard anything.
Jul 25, 2018
sphanley
70
Jul 26, 2018
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Day three and no response from Massdrop support, this is all I've got to show for my $550. @JaleesaG, any support here?
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Jul 26, 2018
JaleesaG
1541
Marketing Team
Jul 26, 2018
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@sphanley Apologies for the issues you've had reaching someone on our support team. I'll follow up with them now to have this escalated.
Jul 26, 2018
sphanley
70
Jul 26, 2018
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I appreciate it! Looking forward to hearing back from someone as soon as possible. Thanks!
Jul 26, 2018
JaleesaG
1541
Marketing Team
Jul 26, 2018
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No problem! Apologies again for the delay.
Jul 26, 2018
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