Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
When this drops in another two months will the date continue to move? I want to join this, but I'm not willing to wait 6mths.
smh
The final ship date typically doesn't move (ie., they are already in production) in the follow-on drops (ie., see Focal Elex).
Can any of the first 300 peeps look at the ETA in their transaction and confirm the current date?
To see what happened, I joined the drop and checked my transaction page... and was greeted with a Feb 2018 date. At which point I cancelled. If there is something else that I'm missing, I'd love to see it.
Thanks