Right ear keeps cutting out
So I have a PC38x headset that I bought a few years back. I moved away from home for work, and left the headset there with my gaming PC. I used it maybe 2 or 3 times before I left, and it always had the problem of it cutting out in my right ear phone. It makes like a crackling noise like something is loose, and then cuts out the audio entirely. Sometimes it works for a few minutes, but inevitably cuts out on the right side again. I am wondering if there is a fix? Or could I be shipped a new one?
Jan 6, 2025
But yeah, wow, Feb '19...!
As to Shenzhen vs Si Valley. Yup. No argument there. But availability is still availability. The miracle that is Shenzhen can't change that.
Instead, we buy parts from the source. The result is a longer lead time, but certainty that the parts are what we need, not mystery meat substitutes. These also aren't made in Shenzhen, but that's neither here nor there, almost nobody runs production in Shenzhen proper anymore (realestate costs in SZ rival parts of the SF Bay Area), nearly all production has moved to suburbs or surrounding countryside.
None of this was true 10 years ago, so potentially burrito-rustler has production experience, just a little out-dated.
To the two items that I believe (though do not know for sure) could explain this is parts lead time (which you strenuously contest), and getting manufacturing slots. A third is that nowhere that I can recall has Massdrop said the design is final (they made prototypes).
For low volume items that they manufacture, or units they have to get from third parties, I can understand longer lead times.
For brand new designs, yes it is clear that they follow a Kickstarter-like model, where early adopters at least subsidize some of the development. Alternatively a guaranteed order convinces their partner to do the development because they know they have a minimum order. In either case, this makes a lot of sense, and I don't think MD have ever (strenuously) denied this.
In the case of this product I can see any of these, or combination, being the reason for the long lead time - parts, manufacturing availability, or readiness of the design.
I think I understand your perspective as noted above.
What I guess I just don't understand is why you are so worked up about it. Life is too short to sweat the small stuff, and this is really in the small stuff category.
Advice - leave this drop alone and come back next year and see if the lead times have changed sufficiently enough to be acceptable to you.