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Whalos
3
Dec 16, 2016
From the UK; on the DHL tracking page the last update was that it had arrived in customs and the "Consignee Contacted for Payment", I presume on import taxes. Is that meant to be paid by me or Massdrop? I've only paid Massdrop so far, and haven't had any contact with customs regarding payment. Anyone able to help/ in a similar situation?
Hazzaa
2
Dec 17, 2016
WhalosJust happened to me, you will have to contact DHL to get the domestic tracking number then phone customs to get details on how to pay the charge.
Whalos
3
Dec 17, 2016
HazzaaAh, thanks! Is the domestic tracking number the same as the tracking number of the delivery service provider (Yodel)?
Hazzaa
2
Dec 17, 2016
WhalosYup that's the one! :)
trandana
2
Dec 20, 2016
WhalosI had to pay another $23 when I picked it up from the post office, in Canada
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