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As a person who cannot stand lumbar support, is the chair still comfortable without the pillows.
Hey, sitting in the Aero, using neither the lumbar or neck support cushion. I'm 6'3", 215lb, with a longer torso and shorter legs (I take a 31-32 length in jeans). No cushions = no problem from where I'm sitting.
The only issue you'd run into sans cushion is the plastic parts of the headrest where the pillow usually sits. I can imagine there is such a person that is such a height where those plastic parts hit the back of your head. That said, we've tested samples of the Aero with people ranging from 5'0" to 6'9" and nobody reported issues.