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How does one go about processing or using their warranty? Does AKRacing/Massdrop cover shipping? If I have to pay $60-100+ USD to ship a chair, the frame or the entire back or seat for example on something that costs $279.99, I won't really be inclined to want to use my warranty. So if that's the case and with all due respect, the fancy warranty wont really mean much.
I'm not assuming I'll break my chair any time soon or even keep it for five years, much less ten to be honest, I just move on from things too quickly but I'd still rather know as a just in case. I can buy an Aeron for $275 - 350 locally in Dallas pretty much year round but I'd definitely rather have a new chair.
IDK about AKRacing but if you're returning to MD then they give you a prepaid shipping label.