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AveryC
1571
Feb 21, 2018
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This update is for members who joined the drop from November 17 - December 7.
Updated 3/19: Hi Everyone, The Massdrop x AKRacing Aero Gaming Chairs have arrived at the warehouse and the team is wrapping up quality control checks. The chairs are starting to ship and we expect all orders to leave the warehouse by tomorrow (March 20). Thank you all for your patience with this drop and the delay. We're looking forward to everyone receiving the Aero Gaming Chair! Updated 3/15: Hi Everyone,
We have an update on the Aero Gaming Chairs. Unfortunately the chairs did not arrive at the warehouse today and therefore we will not meet our estimated ship date of March 16.
Our logistics team informed us that the chairs got held up at the port and are now expected to arrive next week. We apologize for this additional delay and we are working with the warehouse to prioritize this shipment as soon as it arrives. We have also added a $10 coupon to your account, which will be automatically applied to the next drop you join.
We know you’re likely just as disappointed as we are, and we’re very sorry for the additional delay. We’ll provide an update on Monday (Mar. 19) with the status of the shipment.
Updated 3/14: Hi Everyone, I have an update on the Massdrop x AKRacing Aero Gaming Chairs. The chairs are still in transit to our warehouse and they are expected to arrive tomorrow afternoon. We wanted to give everyone a heads up that the timeline will be tight, and we’ll be cutting it close for all units to ship on March 16. The chairs experienced a delay in transit and they are now arriving at our warehouse later than initially expected. We are still aiming to have all units ship on March 16, and we’re working with the warehouse to prioritize this. We apologize for this potential slight delay, and we’ll provide an update at the end of the day tomorrow (March 15) with the latest information.
Updated 2/21: Hi Everyone, We have an update on the Massdrop x AKRacing Aero Gaming Chair. Unfortunately there was a delay in production, and the chairs are now being prepared for shipment to our warehouse in New Jersey. Given the delay we now expect the chairs to arrive in mid March. Once they arrive at our warehouse they will go through the receiving and quality control check process. If all goes well in these stages we expect to ship the chairs by March 16. We know you’re likely just as disappointed as we are, and we’re sorry for the additional delay. We’re doing what we can to get a final, quality gaming chair your way as quickly as possible. If you prefer to cancel your order please reach out to our Community Support team via the transactions tab (https://www.massdrop.com/transactions). We’ll provide an update on March 14 with the current status.
Feb 21, 2018
Neural0
14
Mar 7, 2018
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AveryCARRRRRRHHHHHHHHHHHHHHHHHHH! This chair order is the worst best thing that's ever happened to me.
Mar 7, 2018
Arravis
1
Mar 8, 2018
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Neural0Not quite the worst for me... but damn this sucks. This is my first Massdrop, not a good start guys.
Mar 8, 2018
Arravis
1
Mar 14, 2018
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AveryCJust checking on this... "We’ll provide an update on March 14 with the current status."
Mar 14, 2018
AveryC
1571
Mar 14, 2018
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ArravisHi there - just made an update to the post! See above.
Mar 14, 2018
Slazenger
16
Mar 15, 2018
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AveryCAppreciate all of the communication you've been putting out for the drop - it's super appreciated. Now to attempt to forget that this is coming so I don't anxiously wait for tracking info...
Mar 15, 2018
Mickavellian
2
Mar 15, 2018
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Neural0They fell behind and their QC must be pretty thorough . I just bought some of those "trackers" from AMAZON and outta 50, 2 worked. It is frustrating BUT.... look at the bright side. They saved you days of headaches, a ship back and wait for a another. Honesty rings good to me "we fucked up" .. THANK YOU and clean up the ship.
Mar 15, 2018
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