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I've had the chair for about 20 weeks now, and I'm underwhelmed. I got this for its supposed ergonomic features, but my back is complaining at me something fierce.
The head pillow is useless - moves around too much and alters my posture in a bad way.
The chair is deep, and its gas spring incredibly stiff. I had a dickens of a time getting the spring to loosen up enough for me to push it back into a somewhat comfortable position. The depth of the chair combined with the angle between seat and back support makes for a very uncomfortable surface. It keeps pushing my back into bad postures.
The arm rests move way too much. I wish I could just lock them in place. It's hella annoying.
Also, the instructions to put it together are quite unclear. Almost like they were written for an earlier version of this chair.
I'm 6'6", 210 lbs. It's hard finding good chairs. This is one of the worst ones I've ever had.