Right ear keeps cutting out
So I have a PC38x headset that I bought a few years back. I moved away from home for work, and left the headset there with my gaming PC. I used it maybe 2 or 3 times before I left, and it always had the problem of it cutting out in my right ear phone. It makes like a crackling noise like something is loose, and then cuts out the audio entirely. Sometimes it works for a few minutes, but inevitably cuts out on the right side again. I am wondering if there is a fix? Or could I be shipped a new one?
Jan 6, 2025
There has been an ongoing lack of communication from Massdrop on many drops. Even though people keep asking for updates, there is little to no response from Massdrop. When I personally join a drop and it is shipping in less than say 2 months, I don't necessarily expect an update. But this drop ended in August 2017 and is supposed to ship on February 27, 2018; when a drop takes this long to ship I expect Massdrop to at least provide some updates as to how things are going. I don't think that is asking too much. We're waiting for 6 months so some communication should be provided.
If I remember correctly, I did receive a strange update about this drop on October 26, 2017. The update said the drop was on schedule and should be shipping in approximately 60 days. I thought that was great and would have meant a ship date of December 26, 2017. However, this update was apparently posted in the wrong drop as it disappeared not too long after it was posted. I haven't received any updates since then.
I realize Massdrop has a lot of drops in a number of categories, but most of them ship fairly quickly. These extended drops are the exception and I think there should be some communication from Massdrop to the purchasers when drops take this long to ship. Just my opinion.
I acutally think the MD site UI itself makes it pretty hard to surface or find updates, this business of editing/updating the first (or second or who knows) comment on the discussion section is pretty bush league... They should just have a separate section for quick updates without the obligation for further engagement, then whomever at MD is keeping tabs on the project can easily & quickly post info...
Kickstarter has an updates section right next to the community tab and it seems to work just fine, I think it's time MD adds something like that for drops with a long gestation. The email updates are too easily missed as well and probably requires more work on their end anyway.
Edit: FWIW and in fairness to Cee_Tee, he DID post a short update here about a week ago (or a week after your comment), but you'd never find it unless you expanded the entire thread under the first post and went digging for it... Like I said, MD can do better than that!
https://www.massdrop.com/buy/massdrop-x-alex-cavalli-cth-tube-hybrid-amp/talk/1954432