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Showing 1 of 82 reviews about:
Crugg2412
7
Mar 12, 2019
checkVerified Buyer
Update:
I formerly gave 1 star, but feel compelled to update the comment. A representative from Drop reached out to me promptly and offered a full refund of the cost of the shoes if I want to send them back. Because I like the look of the boots so much, I decided to keep them as-is and will try to get a cobbler to fix the heal.
This makes the situation better. 5-star customer service. Still, poor quality product...
Original post:
Falling apart after only about 20-25 wears The rubber bottom piece of the heal is falling off of one of the boots. The sole of the other boot squeaks when I take a step (this didn’t happen initially, only recently). They look great, but this is terrible craftsmanship. I got ripped off. I will not be buying from this site again. Absolutely ridiculous.
(Edited)
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