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I’ve spoken with Chan today, he oversaw the production and shipment of the first E-MU Purpleheart headphones personally.
He ensured that the shipment just went out on Thursday, via air freight, to arrive at our warehouse in New Jersey next week.
We’re working to manage the shipment through customs to the warehouse and then to you as quickly as possible.
Chan even took a picture of the packed shippers on pallets himself, to show the fulfillment progress to the first owners. (He knows that we love pictures.)
These will be traveling in the air over the weekend and we’ll update you as soon as they reach our warehouse next week.
Thank you for making this happen CEE_TEE
Woot woot, awesome, can't wait.
Have you heard any update since this weekend?
Yes, I have seen the airbill and been in touch with our logistics team.
The shipment is on its way to Finland right now and then to New York.
Our customs broker is tracking the shipment to help it clear customs when it lands on Wednesday.
It will then head to our warehouse in New Jersey this week.
Will ship out from New Jersey early next week!
I’ll keep watching this closely for us and call out each step along the way…
Well, the shipping date is "estimated" and not guaranteed. I have been in a few terribly delayed drops and a few drops that happened earlier than initially anticipated. I understand your questions but let's ask the reverse, would you pay more for earlier shipping, if you expect to pay less for later than estimated shipping :-)
It doesn't always work like that. Rest assured, it will come. If there were substantial delays, I would agree that a refund or some compensation is in order. However, to be out by a week, from an estimate from December of last year is not that big of an issue. At least, in my opinion.